Customer Experience Agent — Flexible WFH/Hybrid

Olympuz-Edward Belacse Career Consultancy Services; Taguig; Hybrid; PHP 314,823 - 377,096; Full time

Benefits offered by this job

Paid training

HMO

Performance incentives

Career growth

Flexible work setup

Job summary

Olympuz-Edward Belacse Career Consultancy Services in the Philippines is seeking a Customer Support Associate to handle inquiries about retail products and services, and maintain records with accuracy. This role supports multiple work setups including WFH, Hybrid, or Onsite, depending on account qualifications and business needs, with a salary up to ₱31,000 monthly and paid training.

If you are customer-focused with strong English, problem-solving skills, and basic computer skills, you are

Qualifications

• Excellent English communication skills.
• Customer-oriented with strong problem-solving skills.
• Basic computer navigation and multitasking skills.

Responsibilities

• Handle customer inquiries regarding retail products and services.
• Resolve customer concerns efficiently while providing excellent service.
• Process orders, returns, and account-related requests.
• Maintain accurate records of customer interactions.

Skills

Excellent English

Customer-oriented

Basic computer skills

BPO experience a plus

No experience welcomed

Job description

Olympuz-Edward Belacse Career Consultancy Services in the Philippines is seeking a Customer Support Associate to handle inquiries about retail products and services, and maintain records with accuracy. This role supports multiple work setups including WFH, Hybrid, or Onsite, depending on account qualifications and business needs, with a salary up to ₱31,000 monthly and paid training.

If you are customer-focused with strong English, problem-solving skills, and basic computer skills, you are