Customer Experience & Admin Specialist

SmartRecruiters, Inc.; Makati; On-site; PHP 201,000 - 312,000; Full time

Job summary

SGS is seeking an Administrative and Customer Excellence Support Associate to join our team in Makati. This full-time role handles job orders, records, sample management, and the generation of inspection/test reports, while also processing invoices and PR/PO requirements for office operations.

The role requires a 4-year degree, at least 1 year in admin/customer service, and strong MS Office and typing skills, with high accuracy and attention to detail in a fast-paced environment.

Qualifications

• Graduate of any 4-year course.
• At least 1 year work experience related to admin and customer service support.
• Must be computer literate on basic computer applications, MSOffice.
• Must have typing/encoding skills of 45 words/min.
• Accuracy and attention to detail.

Responsibilities

• Job Order/Records/Sample management and related tasks.
• Inspection/Test report generation and documentation.
• Invoice sending and dispatching; processing PR/PO for office needs.
• Receiving and handling samples, coordinating with client and sales.

Skills

Customer service

Communication

Attention to detail

Education

Graduate of any 4-year course

Tools

MS Office

Job description

SGS is seeking an Administrative and Customer Excellence Support Associate to join our team in Makati. This full-time role handles job orders, records, sample management, and the generation of inspection/test reports, while also processing invoices and PR/PO requirements for office operations.

The role requires a 4-year degree, at least 1 year in admin/customer service, and strong MS Office and typing skills, with high accuracy and attention to detail in a fast-paced environment.