CUSTOMER DEVELOPMENT MANAGER (MINDANAO)

RAM Food Products Inc.; Northern Mindanao; On-site; PHP 360,000 - 480,000; Full time

Job summary

RAM Food Products Inc. seeks a Customer Development Manager to drive growth of local key accounts in Mindanao. The role requires field work, coaching, trade checks, and coordination with branches, supply chain, warehouse & logistics partners to ensure smooth order fulfillment.

You will manage key accounts, develop strategies, achieve KPIs, and use MS Office tools to analyze sales, present plans, and support product category objectives. Travel across Davao or Cagayan base areas is required.

Qualifications

• College graduate with bachelor’s degree.
• At least 3–5 years of FMCG sales experience handling local key accounts.
• Strong account management, negotiation, sales analysis skills.
• Excellent communication skills and capable of people management.
• Proficient in MS Office Applications: Excel, PowerPoint, Teams, Word.
• Willing and high capability of performing field work.

Responsibilities

• Manage local key accounts (LKA) in the region.
• Develop current and new LKA accounts businesses in the region.
• Achieve LKA KPI's: sales target, product & category target, and execution of trade and consumer marketing plans.
• Manage inventory, bad orders, returns, payables/receivables of LKAs in the region.
• Develop LKA strategic plans in the region and conduct reviews to LKAs.
• Coordinate with RAM internal and external stakeholders: branches, supply chain, warehouse & logistics partners to ensure fluid order fulfillment to LKAs in the region.
• Well-rounded and rich Key Accounts Management experience with strategic sales analysis.
• FMCG experience, especially in Food category; familiarity with Top Accounts in Mindanao preferred.
• Travel to field sites; field work is a MUST – coaching, trade check and validation.
• Strong presentation/literacy skills including Excel, PowerPoint, or similar.

Skills

Account management

Negotiation

Sales analysis

Communication

People management

Education

Bachelor's degree

Tools

Excel

PowerPoint

Teams

Word

Job description

Purpose of the position:

Customer Development Manager (CDM) is key sales position responsible for the development of local key accounts (LKA) business in the region.

Key responsibilities:

• Manage local key accounts (LKA) in the region.
• Development of current and new LKA accounts businesses in the region.
• Achievement of LKA KPI’s: sales target, product & category target, and execution of trade and consumer marketing plans.
• Manage inventory, bad orders, returns, payables/receivables of LKA’s in the region.
• Development of LKA strategic plans in the region and conduct business reviews to LKA’s.
• Coordination with both RAM internal and external stakeholders: branches, supply chain, warehouse & logistics partners (WLP), etc. to ensure fluid order fulfillment to LKA’s in the region.
• Well-rounded and rich Key Accounts Management experience and has Strategic Sales Analysis
• Strong experience in FMCG especially in Food Category
• Familiarity of the Top Accounts in Mindanao is a PLUS
• Previously handled the Top Accounts in Mindanao
• Familiar in the area and open to Travel
• Fieldwork is a MUST – Coaching, Trade Check and Validation
• With high presentation/literacy skills including excel, powerpoint or any presentation format
• Either in Davao or Cagayan base

Qualifications, knowledge, skills required:

• College graduate with bachelor’s degree.
• At least 3-5 years of FMCG sales experience handling local key accounts.
• Strong account management, negotiation, sales analysis, skills.
• Excellent skills in communication and capable of people management.
• Proficient in MS Office Applications: Excel, PowerPoint, Teams, Word.
• Willing and high capability of performing field work.