Assistant Channel Development Manager

DELFI MARKETING, INC.; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

DELFI MARKETING, INC. is seeking an Assistant Channel Development Manager in the Philippines to manage key retail and distribution accounts within the FMCG sector. You will drive sales, maintain strong client relationships, and coordinate with internal teams to meet business objectives.

The role focuses on strategic planning, account management, and sales execution to maximize product performance in key accounts and ensure customer satisfaction across channels.

Qualifications

• Bachelor's degree or higher in Business/Marketing or related field.
• 3–5 years in key account management, sales or business development in FMCG.
• Strong communication and stakeholder management at all levels.
• Experience handling Modern Trade accounts (Robinsons, Puregold preferred).
• Proficient with SAP and MS Office tools.

Responsibilities

• Lead as the primary contact for key accounts and manage relationships.
• Negotiate contracts and close agreements to maximize profits.
• Develop and maintain advisory relationships with client stakeholders.
• Ensure timely delivery of solutions aligned with client needs and objectives.
• Track KPIs like sales growth, market share, and account profitability.
• Collaborate with sales to identify growth opportunities within territory.

Skills

Key account management

Sales

Business development

Stakeholder communication

Education

Bachelor's degree / Postgraduate diploma in Business/Marketing

Tools

SAP

MS Excel

Job description

Job Overview:
As a Assistant Channel Development Manager (ACDM) in the FMCG sector, you will be responsible for managing and growing relationships with key retail and distribution accounts. You will drive sales, ensure customer satisfaction, and work closely with internal teams to align strategies and achieve business objectives. Your role will involve strategic planning, account management, and sales execution to maximize the performance of products in key accounts.

Responsibilities

• Serve as the lead point of contact for all customer account management matters

• Build and maintain strong, long-lasting client relationships

• Negotiate contracts and close agreements to maximize profits

• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives

• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

• Prepare reports on account status

• Collaborate with sales team to identify and grow opportunities within territory

• Track and analyze key performance indicators (KPIs) such as sales growth, market share, and account profitability.

• Set and achieve specific goals related to revenue, product placement, and customer satisfaction for assigned accounts.

• Assist with challenging client requests or issue escalations as needed

Skills

• Candidate must possess at least a Bachelor's/College Degree, Post Graduate Diploma/Master's Degree in Business Studies/Administration/Management, Marketing, or equivalent.

• Minimum of 3-5 years of experience in key account management, sales, or business development within the FMCG industry

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role

• With a strong background in handling Modern Trade accounts (preferably with Robinsons and Puregold)

• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

• Solid experience with SAP and MS Office (particularly MS Excel