CUSTOMER DEVELOPMENT MANAGER

RAM Food Products Inc.; Davao City; On-site; PHP 600,000 - 840,000; Full time

Job summary

RAM Food Products Inc. is seeking a Customer Development Manager (CDM) to drive local key accounts in the region. You will manage and grow LKA relationships, develop strategic plans, and coordinate with branches, supply chain, and logistics partners to ensure smooth order fulfillment.

The role requires 3–5 years in FMCG sales, strong negotiation and analysis skills, and proficiency in MS Office. Field work is expected to support regional growth.

Qualifications

• College graduate with bachelor’s degree.
• At least 3–5 years of FMCG sales experience handling local key accounts.
• Strong account management, negotiation, sales analysis, skills.
• Excellent skills in communication and capable of people management.
• Proficient in MS Office Applications: Excel, PowerPoint, Teams, Word.
• Willing and high capability of performing field work.

Responsibilities

• Manage local key accounts (LKA) in the region.
• Development of current and new LKA accounts businesses in the region.
• Achievement of LKA KPI’s: sales target, product & category target, and execution of trade and consumer marketing plans.
• Manage inventory, bad orders, returns, payables/receivables of LKAs in the region.
• Development of LKA strategic plans in the region and conduct business reviews to LKAs.
• Coordination with RAM internal and external stakeholders: branches, supply chain, warehouse & logistics partners to ensure fluid order fulfillment to LKAs in the region.

Skills

Account management

Negotiation

Sales analysis

Communication

People management

Education

Bachelor’s degree

Tools

Excel

PowerPoint

Teams

Word

Job description

Customer Development Manager (CDM) is key sales position responsible for the development of local key accounts (LKA) business in the region.

Key Responsibilities:

• Manage local key accounts (LKA) in the region.
• Development of current and new LKA accounts businesses in the region.
• Achievement of LKA KPI’s: sales target, product & category target, and execution of trade and consumer marketing plans.
• Manage inventory, bad orders, returns, payables/receivables of LKA’s in the region.
• Development of LKA strategic plans in the region and conduct business reviews to LKA’s.
• Coordination with both RAM internal and external stakeholders: branches, supply chain, warehouse & logistics partners (WLP), etc. to ensure fluid order fulfillment to LKA’s in the region.

Qualifications, knowledge, skills required:

• College graduate with bachelor’s degree.
• At least 3-5 years of FMCG sales experience handling local key accounts.
• Strong account management, negotiation, sales analysis, skills.
• Excellent skills in communication and capable of people management.
• Proficient in MS Office Applications: Excel, PowerPoint, Teams, Word.
• Willing and high capability of performing field work.