The Customer Development Executive is responsible for building and maintaining strong relationships with clients, driving sales growth, and ensuring customer satisfaction in the Food & Beverage sector. This role combines sales, account management, and business development to expand market presence and achieve revenue targets.
Key Responsibilities
- Identify and develop new business opportunities in the Food & Beverage market.
- Manage and grow relationships with existing clients, ensuring repeat business and customer loyalty.
- Conduct market research to identify trends, competitor activities, and potential growth areas.
- Present and promote products to clients, highlighting unique value propositions.
- Negotiate contracts, pricing, and terms with customers to maximize profitability.
- Collaborate with marketing and operations teams to deliver excellent customer experiences.
- Monitor sales performance, prepare reports, and recommend strategies for improvement.
- Ensure compliance with company policies and industry standards.
Qualifications
- Graduate of any Business, Marketing, or related course.
- Minimum of 2–3 years of experience in sales, customer development, or account management (preferably in Food & Beverage).
- Strong communication, negotiation, and presentation skills.
- Knowledge of Food & Beverage industry trends and customer needs.
- Proficiency in MS Office and CRM tools.
- Goal-oriented, proactive, and able to work independently.
Preferred Attributes
- Passion for Food & Beverage products and customer engagement.
- Ability to build long-term relationships and trust with clients.
- Strong problem-solving and analytical skills.
- Team player with a positive, growth-oriented mindset.