Customer Care Specialist - Training Provided

Career Professional, Inc.; Davao City; On-site; PHP 201,000 - 312,000; Full time

Job summary

Career Professional, Inc. is seeking a responsive customer support representative in the Philippines to assist clients via phone, email, chat, and in-person interactions. You will handle inquiries, resolve issues, and provide accurate product information while upholding company policies.

The role offers on-the-ground training with no prior BPO experience required and values a positive attitude and clear communication. You will contribute to high-quality service and customer satisfaction.

Qualifications

• High school or senior high school graduate.
• No BPO experience required; training provided.
• Positive attitude and good communication skills.
• Typing skills.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
• Resolve product or service complaints by clarifying the customer's concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.
• Maintain a deep understanding of company products, services, and policies to provide accurate information.

Skills

Typing skills

Communication skills

Positive attitude

Education

High School Diploma or equivalent

Job description

Career Professional, Inc. is seeking a responsive customer support representative in the Philippines to assist clients via phone, email, chat, and in-person interactions. You will handle inquiries, resolve issues, and provide accurate product information while upholding company policies.

The role offers on-the-ground training with no prior BPO experience required and values a positive attitude and clear communication. You will contribute to high-quality service and customer satisfaction.