Remote Customer Support Specialist

Career Professionals, Inc.; Metro Manila; On-site; PHP 201,000 - 268,000; Full time

Job summary

Career Professionals, Inc. in Metro Manila is hiring a customer service representative to handle inquiries via phone, email, chat, or in-person with professionalism and timeliness.

The ideal candidate has at least a high school level education, no BPO experience required, and strong English and communication skills, plus patience, empathy, and a positive attitude. Applicants should be open to a virtual application process.

Qualifications

• High School or SHS graduates welcome.
• No BPO experience required.
• Excellent English and communication skills.
• Patience, empathy and a positive attitude.
• Open for virtual process.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner
• Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution
• Maintain a deep understanding of company products, services, and policies to provide accurate information

Skills

Excellent English

Communication skills

Patience

Empathy

Positive attitude

Education

High School (Old Curriculum) or SHS graduates welcome

Job description

Career Professionals, Inc. in Metro Manila is hiring a customer service representative to handle inquiries via phone, email, chat, or in-person with professionalism and timeliness.

The ideal candidate has at least a high school level education, no BPO experience required, and strong English and communication skills, plus patience, empathy, and a positive attitude. Applicants should be open to a virtual application process.