On-Site Customer Care Agent — Paid Training & HMO

Neksjob Philippines; Makati; On-site; PHP 223,000 - 290,000; Full time

Benefits offered by this job

Paid Training

HMO and Other Benefits

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is hiring a Customer Service Representative to join the on-site Makati team. No prior experience is required; the role offers paid training, HMO, and a supportive environment, with a focus on helping customers and resolving issues efficiently.

As part of the Call Center Agents team, you will respond to inquiries, guide customers through product offerings, and document customer interactions while adhering to scripts and performance targets.

Qualifications

• Willing to work on site.
• Education: At least high school or senior high school graduate.
• Basic computer literacy.

Responsibilities

• Answer phone calls in a polite and professional way.
• Give customers clear information about what we offer.
• Fix customer issues quickly and correctly.
• Help with account changes, service requests, and other tasks.
• Keep accurate notes of all customer conversations.
• Follow company guidelines, scripts, and performance goals.

Skills

Basic computer literacy

Willing to work on site

Education

High school or senior high school graduate

Job description

Neksjob Philippines is hiring a Customer Service Representative to join the on-site Makati team. No prior experience is required; the role offers paid training, HMO, and a supportive environment, with a focus on helping customers and resolving issues efficiently.

As part of the Call Center Agents team, you will respond to inquiries, guide customers through product offerings, and document customer interactions while adhering to scripts and performance targets.