Customer Care Agent – Onsite, Paid Training & Benefits

Neksjob Philippines; Davao del Sur; On-site; PHP 167,400 - 290,160; Full time

Benefits offered by this job

Paid Training

HMO and Other Benefits

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is seeking a Customer Service Agent (No BPO Experience) who is upbeat, helpful, and loves working with people. The role involves handling incoming calls, answering questions about our products, resolving issues on the spot, and ensuring customers hang up happy.

The day-to-day tasks include handling calls professionally, explaining our products clearly, resolving problems quickly, managing account updates and service requests, keeping detailed records, and adhering to company

Qualifications

• Willing to work on site.
• Education: At least high school or senior high school graduate.
• Basic computer literacy.

Responsibilities

• Handle calls with a friendly and professional attitude
• Clearly explain our products and services to customers
• Resolve problems accurately and as fast as possible
• Manage account updates, service requests, and other tasks
• Keep detailed records of every customer interaction
• Stick to company policies, scripts, and performance targets

Skills

Customer service

Communication

Problem solving

Education

High school diploma

Tools

Basic computer literacy

Job description

Neksjob Philippines is seeking a Customer Service Agent (No BPO Experience) who is upbeat, helpful, and loves working with people. The role involves handling incoming calls, answering questions about our products, resolving issues on the spot, and ensuring customers hang up happy.

The day-to-day tasks include handling calls professionally, explaining our products clearly, resolving problems quickly, managing account updates and service requests, keeping detailed records, and adhering to company