Sales Support & Customer Service Specialist

Topserve Service Solutions, Inc.; Makati; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service solutions provider in Makati is seeking a Customer Service Representative to provide excellent service and support to clients. The role includes maintaining customer relationships, data encoding, and coordinating with departments. Candidates should possess a Bachelor’s Degree and have a knack for communication and negotiation. Responsibilities include processing orders and handling complaints in a friendly manner.

Qualifications

• Graduate of any Bachelor’s Degree.
• Preferably with sales or customer service-related experience.
• Exhibit a sense of honesty, integrity, and confidentiality.

Responsibilities

• Provide excellent customer service to members and others seeking assistance.
• Maintain relationships with current customers.
• Accurately and efficiently encode all data.

Skills

Customer service excellence

Good verbal communication

Negotiation skills

Data encoding accuracy

MS applications proficiency

Education

Bachelor’s Degree (4-year course)

Job description

A customer service solutions provider in Makati is seeking a Customer Service Representative to provide excellent service and support to clients. The role includes maintaining customer relationships, data encoding, and coordinating with departments. Candidates should possess a Bachelor’s Degree and have a knack for communication and negotiation. Responsibilities include processing orders and handling complaints in a friendly manner.