Call Center Associate - Freshers Welcome, Growth & Bonuses

Neksjob Philippines; Misamis Occidental; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job Training

Professional Development

Job summary

Neksjob Philippines is hiring a Call Center Representative to start fresh. On-site in Misamis Occidental, no experience required, with high school completion seen as acceptable. Fresh graduates and applicants without call center experience may apply.

Responsibilities include answering inbound calls, assisting customers, and processing requests, with training provided to help you grow within the BPO industry.

Qualifications

• Open to applicants with no call center experience.
• Strong verbal and written English communication skills.
• Basic computer skills.
• Willing to undergo training.
• Willing to work on weekends, holidays, and shifting schedules when required.
• Good problem-solving and interpersonal skills.

Responsibilities

• Answer inbound customer calls
• Assist customers with their questions and concerns
• Provide solutions based on company guidelines
• Process customer requests and transactions
• Keep customer records updated
• Escalate complex concerns to the appropriate department

Skills

English skills

Education

Senior High School

College graduate

Undergraduate

Job description

Neksjob Philippines is hiring a Call Center Representative to start fresh. On-site in Misamis Occidental, no experience required, with high school completion seen as acceptable. Fresh graduates and applicants without call center experience may apply.

Responsibilities include answering inbound calls, assisting customers, and processing requests, with training provided to help you grow within the BPO industry.