Freshers Welcome: Customer Support Specialist

Neksjob Philippines; Negros Occidental; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job Training

Professional Development

Job summary

Neksjob Philippines is hiring Call Center Representatives who are eager to learn and grow. Fresh graduates and applicants without call center experience are welcome to apply.

You will answer inbound calls, assist customers, and provide solutions following company guidelines. Willingness to work on weekends/holidays and undergo training is required.

Competitive compensation with incentives and opportunities for professional development are available.

Qualifications

• Open to applicants with no call center experience.
• Senior High School, college graduates, and undergraduates may apply.
• Strong verbal and written English communication skills.
• Basic computer skills required.
• Willing to undergo training and work on weekends/holidays when required.
• Good problem-solving and interpersonal skills.

Responsibilities

• Answer inbound customer calls.
• Assist customers with questions and concerns.
• Provide solutions based on company guidelines.
• Process customer requests and transactions.
• Keep customer records updated.
• Escalate complex concerns to the appropriate department.

Skills

Strong English

Verbal & written communication

Problem solving

Interpersonal skills

Education

Senior High School

College graduates

Undergraduates may apply

Tools

Computer basics

Job description

Neksjob Philippines is hiring Call Center Representatives who are eager to learn and grow. Fresh graduates and applicants without call center experience are welcome to apply.

You will answer inbound calls, assist customers, and provide solutions following company guidelines. Willingness to work on weekends/holidays and undergo training is required.

Competitive compensation with incentives and opportunities for professional development are available.