Customer Support Agent - Freshers Welcome, Training

Neksjob Philippines; Ilocos Norte; On-site; PHP 167,000 - 312,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

NeksJob Philippines is hiring a Customer Support Agent to assist customers via phone and online channels. Fresh graduates and first-time applicants are welcome, with complete training provided to help you succeed.

You will respond to inquiries, deliver clear information, and help resolve issues while maintaining accurate records. The role emphasizes patient, friendly service and a willingness to learn new systems and processes in a dynamic team.

Qualifications

• Fresh graduates and first-time applicants are encouraged to apply.
• Excellent written and verbal communication.
• Comfortable using a computer and common software.
• Patient, friendly, and customer-oriented attitude.
• Willingness to learn new systems and processes.

Responsibilities

• Respond to customer questions and requests via phone and online channels.
• Provide clear, helpful information and resolve issues professionally.
• Maintain accurate customer records and update systems.
• Collaborate with team members to address customer concerns.
• Support customers with products and services and manage expectations.

Skills

Clear communication

Interpersonal skills

Computer literacy

Patient customer focus

Willing to learn

Job description

NeksJob Philippines is hiring a Customer Support Agent to assist customers via phone and online channels. Fresh graduates and first-time applicants are welcome, with complete training provided to help you succeed.

You will respond to inquiries, deliver clear information, and help resolve issues while maintaining accurate records. The role emphasizes patient, friendly service and a willingness to learn new systems and processes in a dynamic team.