Customer Care Representative — Training, Bonuses & Growth

Neksjob Philippines; Mandaluyong; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job Training

Professional Development

Job summary

Neksjob Philippines in Mandaluyong is seeking Call Center Representatives. Freshers welcome; no prior call center experience required. Open to Senior High School graduates, college graduates, and undergraduates who can communicate clearly in English and learn our guidelines.

You will handle inbound calls, assist customers, and process requests, with training provided and opportunities for growth within the company.

Qualifications

• Open to applicants with no call center experience.
• Strong verbal and written English communication skills.
• Basic computer skills and willingness to learn.

Responsibilities

• Answer inbound customer calls
• Assist customers with questions and concerns
• Provide solutions based on company guidelines
• Process customer requests and transactions
• Keep customer records updated
• Escalate complex concerns to the appropriate department

Skills

Verbal English

Written English

Communication skills

Basic computer skills

Education

Senior High School

College graduates

Undergraduates

Job description

Neksjob Philippines in Mandaluyong is seeking Call Center Representatives. Freshers welcome; no prior call center experience required. Open to Senior High School graduates, college graduates, and undergraduates who can communicate clearly in English and learn our guidelines.

You will handle inbound calls, assist customers, and process requests, with training provided and opportunities for growth within the company.