Entry-Level Call Center Specialist — Freshers Welcome

Neksjob Philippines; Pampanga; Sur place; PHP 201 000 - 268 000; Plein temps

Avantages offerts par ce poste

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job Training

Professional Development

Résumé du poste

Neksjob Philippines is hiring Call Center Representatives who are eager to learn and grow in the BPO industry. Fresh graduates and applicants without call center experience are welcome to apply.

Key duties include answering inbound calls, assisting customers, and processing requests while maintaining accurate records. Training is provided, with shifts and weekends as needed to meet business needs.

Qualifications

• Strong verbal and written English communication skills.
• Open to applicants with no call center experience.
• Willing to undergo training and work on weekends/holidays.

Responsabilités

• Answer inbound customer calls
• Assist customers with questions and concerns
• Provide solutions based on company guidelines
• Process customer requests and transactions
• Keep customer records updated
• Escalate complex concerns to the appropriate department

Connaissances

Verbal English

Written English

Communication skills

Basic computer skills

Formation

Senior High School

College graduates

Undergraduates may apply

Outils

None

Description du poste

Neksjob Philippines is hiring Call Center Representatives who are eager to learn and grow in the BPO industry. Fresh graduates and applicants without call center experience are welcome to apply.

Key duties include answering inbound calls, assisting customers, and processing requests while maintaining accurate records. Training is provided, with shifts and weekends as needed to meet business needs.