Customer Care Associate

Inspiro; Iloilo City; On-site; PHP 201,000 - 312,000; Full time

Job summary

Inspiro in Iloilo City is seeking a Customer Care Associate to handle escalated inquiries via voice support, delivering service with professionalism, empathy, and confidence.

You will coordinate with internal teams to ensure timely resolutions, maintain accurate records, and contribute to a positive customer experience. Fresh graduates are welcome, with no prior work experience required.

Start your career with us and grow in a supportive team that values clear communication and problem solving.

Qualifications

• Strong communication, problem-solving, and multitasking skills.
• Customer-focused with a positive and professional attitude.
• Open to graduates of any course.
• Fresh graduates and applicants with no work experience are welcome to apply.

Responsibilities

• Handle escalated customer inquiries through voice support.
• Resolve issues efficiently while delivering excellent customer experiences.
• Coordinate with internal teams to ensure timely resolutions.
• Maintain accurate customer records and case documentation.

Skills

Strong communication

Problem-solving

Multitasking

Job description

Customer Care Associate

Ready to take customer service to the next level? Join our team and help resolve customer concerns with professionalism, empathy, and confidence.

What You'll Do

• Handle escalated customer inquiries through voice support.


• Resolve issues efficiently while delivering excellent customer experiences.


• Coordinate with internal teams to ensure timely resolutions.


• Maintain accurate customer records and case documentation.

What We're Looking For

• Open to graduates of any course.


• Fresh graduates and applicants with no work experience are welcome to apply.


• Strong communication, problem-solving, and multitasking skills.


• Customer-focused with a positive and professional attitude.

Start your career with us and make a difference, one customer interaction at a time!