Customer Care Agent Patient Access

Neolytix

Cebu City

Remote

PHP 223,000 - 446,000

Full time

3 days ago

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Benefits offered by this job

Complimentary Medical Coverage

Paid time off and holidays

Career advancement opportunities

Job summary

Neolytix is seeking a Patient Access - Medical Virtual Assistant to support remote medical record documentation and data entry for US healthcare providers. You will handle chart preparation, HIPAA compliance, and clerical duties across a fast-paced clinic environment.

The role emphasizes strong communication, attention to detail, and ability to multitask while maintaining compassionate patient service. A supportive, globally distributed team and opportunities for professional growth are

Qualifications

Strong communication and interpersonal skills.
Excellent problem-solving abilities and attention to detail.
Ability to multitask and prioritize tasks in a fast-paced environment.

Responsibilities

Prepares and assembles medical record documentation/charts for physician.
Ensures medical record compliance by self-documentation attestation.
Updates patient history, physical exam, and other pertinent health information in the patient record.
Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
Monitors the duration of basic lab results and screening procedures.
Complies with hospital and medical facility policies, including HIPAA and Joint Commission.
Performs other clerical duties to improve provider productivity and clinic workflow.
Demonstrate understanding necessary to assess, review and apply criteria.

Skills

Strong communication

Interpersonal skills

Problem-solving

Attention to detail

Multitasking

Prioritization

Empathy

Collaborative

Tools

Microsoft Office

EMR systems

Job description

Job Description

Job Title: Patient Access - Medical Virtual Assistant

Company: Neolytix

Work Set up: Remote

Employment Type: Full-time

About This Position

Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic

About Neolytix

Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices.

Work with a company where your work can make a real impact!

We are a boutique company respected and by our clients providing no-nonsense advice on key issues that impact them.

4.7 on Google and 4.2 on Glassdoor with 80% of approval rating!

Working at Neolytix

At Neolytix, you will learn to hone your Consultative skills, develop drive & leadership, balance work with family time and importantly have fun!

Complimentary Medical Coverage

Work with diverse team members across countries & cultures

Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts

Job Description

Prepares and assembles medical record documentation/charts for physician
Ensures medical record compliance by self-documentation attestation.
Updates patient history, physical exam, and other pertinent health information in the patient
Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
Monitors the duration of basic lab results and screening procedures.
Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.
Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
Demonstrate understanding necessary to assess, review and apply criteria

Requirements