Remote Medical Virtual Assistant - Patient Access

Neolytix; Pasig; Remote; PHP 2,675,000 - 4,204,000; Full time

Job summary

Neolytix is seeking a Patient Access - Medical Virtual Assistant to support US healthcare clients remotely. You will prepare medical records, update patient information, and ensure documentation follows HIPAA guidelines while collaborating with the clinic team.

Ideal candidates have customer service or healthcare experience, strong communication, and proficiency with EMR and Microsoft Office. Work from a dedicated home setup with opportunities for growth.

Qualifications

• Experience in customer service or healthcare role preferred.
• Strong communication and interpersonal skills.
• Proficient with Microsoft Office and EMR systems.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Prepares and assembles medical record documentation/charts for physician.
• Updates patient history, physical exam, and other health information in the patient records.
• Ensures HIPAA compliance and attestation of documentation.
• Sends documentation to physician for review and approval and supports clinic workflow.
• Demonstrates understanding to assess and apply criteria.

Skills

Customer service

Healthcare knowledge

Communication skills

Multitasking

Problem-solving

Attention to detail

Microsoft Office & EMR proficiency

Education

Tools

EMR systems

Microsoft Office

Job description

Neolytix is seeking a Patient Access - Medical Virtual Assistant to support US healthcare clients remotely. You will prepare medical records, update patient information, and ensure documentation follows HIPAA guidelines while collaborating with the clinic team.

Ideal candidates have customer service or healthcare experience, strong communication, and proficiency with EMR and Microsoft Office. Work from a dedicated home setup with opportunities for growth.