Customer Care Agent - Paid Training, Onsite Cavite

Neksjob Philippines; Cavite City; On-site; PHP 200,880 - 267,840; Full time

Benefits offered by this job

Equity Incentive Plan

Commission & Incentives

Performance Bonus

HMO

Training & Development

Job summary

Neksjob Philippines is hiring Call Center Agents for an on-site role in Cavite. No BPO experience is required as comprehensive training is provided. If you have excellent communication skills, a positive attitude, and a willingness to learn, we'd love to hear from you!

Responsibilities include handling customer calls, basic troubleshooting, and maintaining accurate records. Shifts may include weekends and holidays; a competitive salary package and benefits are offered.

Qualifications

• High School Graduate (Old Curriculum) or Senior High School Graduate.
• No BPO experience required; fresh graduates and career shifters are welcome to apply.
• Basic computer navigation and typing skills.
• Willing to work onsite and on shifting schedules, including weekends and holidays.
• Positive attitude, customer-oriented, and eager to learn.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Assist customers with inquiries, concerns, and basic troubleshooting.
• Provide accurate information about products, services, and company policies.
• Maintain customer records by documenting interactions in the system.
• Resolve customer issues or escalated them to the appropriate department when necessary.
• Meet quality standards and performance targets.
• Follow company policies and call center procedures.

Skills

Excellent communication

Positive attitude

Willing to learn

Typing skills

Basic computer navigation

Education

High School Graduate (Old Curriculum) or Senior High School Graduate

Tools

-

Job description

Neksjob Philippines is hiring Call Center Agents for an on-site role in Cavite. No BPO experience is required as comprehensive training is provided. If you have excellent communication skills, a positive attitude, and a willingness to learn, we'd love to hear from you!

Responsibilities include handling customer calls, basic troubleshooting, and maintaining accurate records. Shifts may include weekends and holidays; a competitive salary package and benefits are offered.