Customer Care Advocate | Fast Growth & Perks

Caldwell Communications Consultancy Philippines; Mandaluyong; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance incentives

Competitive salary

13th Month Pay

HMO with 3 free Beneficiaries

Retirement/Life Insurance

Work-life balance programs

Job summary

A leading communication consultancy in the Philippines is seeking candidates for customer service roles. Responsibilities include communicating with customers, resolving issues, and matching demands to products. The position offers a competitive salary, 13th Month Pay, HMO with free beneficiaries, and opportunities for career growth. No prior experience is necessary, making it an ideal opportunity for new job seekers.

Qualifications

• No experience required, strong communication skills preferred.

Responsibilities

• Communicate with customers via phone or written correspondence.
• Resolve customer issues on the first contact whenever possible.
• Match customer demands to clients' products and services.
• Use negotiation skills to achieve customer buy-in.
• Share information with internal and external clients.

Job description

A leading communication consultancy in the Philippines is seeking candidates for customer service roles. Responsibilities include communicating with customers, resolving issues, and matching demands to products. The position offers a competitive salary, 13th Month Pay, HMO with free beneficiaries, and opportunities for career growth. No prior experience is necessary, making it an ideal opportunity for new job seekers.