CSR - Retail | up to ₱29,000 Salary Offer

StackPH; Pasig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Paid training

Career growth opportunities

Job summary

A leading BPO company in the Philippines is seeking Customer Service Representatives for a Retail Account. This role involves providing friendly and professional support to customers through phone, email, or chat. Candidates should possess strong English proficiency and communication skills, with or without Call Center experience. Benefits include competitive salary and career growth opportunities, but the position requires 100% onsite work in Pasig.

Qualifications

• At least 6 months Call Center experience in an International Voice Account, OR strong English proficiency.
• Retail account experience is a plus.
• Willingness to complete same-day onsite process.

Responsibilities

• Provide friendly and professional support to customers via phone, email, or chat.
• Address inquiries, order concerns, and account-related issues.
• Document customer interactions and ensure proper follow-up.

Skills

Strong English proficiency

Communication skills

Job description

We’re Hiring: Customer Service Representatives – Retail Account

Location:

Fontera Verde, Ortigas, Pasig (Formerly Known as Tiendesitas) – Silver City 2

Key Responsibilities

• Provide friendly and professional support to customers via phone, email, or chat
• Address inquiries, order concerns, and account-related issues for a Retail account
• Document customer interactions and ensure proper follow-up
• Maintain quality service and a positive customer experience

Qualifications

• At least 6 months Call Center experience in an International Voice Account, OR
• No Call Center Experience required, but must have strong English proficiency and communication skills
• Retail account experience is a plus
• Willing to complete same-day onsite process after passing the phone pre-screening
• Amenable to work 100% onsite

What We Offer

• 1-day onsite hiring process
• Competitive salary and performance incentives
• Paid training
• Career growth opportunities

Apply now and start your career in the BPO industry!