Csr Easy Accounts (Cebu City) Accepts Hs Graduates.

Trinity Workforce; Loay; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Allowances

Night Differentials

HMO

Leave credits

Easy accounts

Competitive salary

Healthy working environment

Free coffee

Free water

Accessible work locations (within Cebu

State of the art facilities (gym,kara…

Job summary

Trinity Workforce in Cebu City is seeking an on-site customer service representative to handle mileage plus reservations and queries. You will strive for first-time resolution, document customer profiles accurately, and comply with all company policies and information security standards.

Join a team‑oriented environment with competitive salary and benefits including allowances, night diff, HMO, leave credits, easy accounts, free coffee and water, and access to state‑of‑the‑art facilities.

Qualifications

• High school or college graduate with no BPO experience.
• Average communication skills.
• Willing to work on-site.
• Amendable to any given schedule.
• Team player.
• Available to start ASAP.

Responsibilities

• Handle mileage plus reservations and queries.
• Provide first time resolution for customer issues.
• Accurately document customer profiles and reservations.
• Adhere to company policies and information security standards.

Skills

Average communications skills

Team player

Willing to work on-site

Start ASAP

Amendable to any schedule

Education

High school graduate

College graduate

Job description

Qualifications

Highschool and College graduates with no BPO Experience
Average communications skills
Willing to work on-site.
Amendable to any given schedule
A team player
Can work ASAP.
Job Description

Handle mileage plus reservations and queries.
Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor.
Ensure accurate documentation of customer profiles/reservations.
Handle customer complaints and provide first time resolution.
Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
Keep all company information which includes customer information confidential and secured.
Join and enjoy the following benefits:

• Allowances

• Night Differentials

• HMO

• Leave credits

• Easy accounts

• Competitive salary

• Healthy working environment

• Free coffee

• Free water

• Accessible work locations (within Cebu city)

• State of the art facilities (gym, karaoke, pantry)

• Career growth

• Amazing opportunities

• Fun activities