Travel Account (CSR) - Pure Chat Support Agent - Open to all HS Grad

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 201,000 - 279,000; Full time

Benefits offered by this job

Competitive salary + incentives

Paid training from Day 1

Supportive work environment

Health Insurance

Free Meals

Sleeping Quarters

Maternity & Paternity Leave

Vacation Leave

Job summary

A customer service firm is hiring for the role of a Call Center Agent for a Travel Account to provide chat support. This position is open to all high school graduates, with or without BPO experience. Responsibilities include handling customer inquiries and solving problems in a dynamic environment. The role comes with a competitive salary, paid training, and professional development opportunities. Work will be onsite at Cebu IT Park, making it essential for candidates to be customer-focused and adaptable to shifting schedules.

Qualifications

• Must be a high school or senior high school graduate.
• Basic computer skills required.
• Customer-focused and willing to work onsite.
• Customer-focused and willing to work onsite; shifting schedules accepted.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide information, resolve concerns, and deliver support.

Skills

English Language

Customer Service

Problem Solving

People Skills

Education

High School/Senior High School graduate

Job description

Travel Account (CSR) - Pure Chat Support Agent - Open to all HS Grad

Caldwell Communications Consultancy Philippines

On-site - Cebu No Exp Required High/Senior High School Full-time

Job Description

We’re hiring a Call Center Agent for Travel Account (CSR) - Chat Support.

Local and International Account. Open to High School & Senior High School graduates with or without BPO experience.

About the Role

We’re hiring Customer Service Representatives to handle customer inquiries via phone, email, or chat. You’ll provide information, resolve concerns, and deliver great customer support in a fast‑paced environment.

What We Offer:

• Competitive salary + incentives
• Paid training from Day 1
• Supportive work environment

Requirements:

• HS/SHS graduate (College preferred)
• No BPO experience required
• Basic computer skills
• Customer-focused and willing to work onsite
• Open to shifting schedules

Skills:

• English Language
• Customer Service
• Problem Solving
• People Skills

Government Mandated Benefits

• Insurance Health & Wellness – Health Insurance, HMO
• Free Meals, Sleeping Quarters

Professional Development

• Maternity & Paternity Leave, Vacation Leave

Working Location

Cebu IT Park. Cebu IT Park, Brgy Apas, Cebu City, 6000 Cebu, Philippines

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