CSR / Call Center Agent - up to 35k salary package

Neksjob Philippines; Tarlac City; On-site; PHP 223,200 - 290,160; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is seeking customer-focused Call Center Agents to join our growing team in the Philippines. As a Call Center Agent, you will handle customer inquiries, provide product and service details, resolve concerns, and ensure a positive experience.

This on-site role offers paid training, competitive salary, bonuses, HMO, and opportunities for career growth in a supportive team environment.

Qualifications

• At least 6 months of call center experience.
• Willing to work on site.
• Education: High school or senior high school graduate or equivalent.
• Basic computer literacy.
• Excellent verbal and written communication skills.

Responsibilities

• Handle incoming calls with professionalism and courtesy.
• Provide product and service details to customers.
• Address and resolve customer concerns promptly and accurately.
• Process account updates, service requests, and related transactions.
• Document customer interactions and keep records updated.
• Adhere to company policies, scripts, and performance standards.

Skills

Call center experience

Good communication skills

Basic computer literacy

Education

High School / Senior High School graduate

Job description

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concerns efficiently, and ensure every customer enjoys a positive experience.

Key Responsibilities

• Manage incoming calls with professionalism and courtesy


• Assist customers by providing product and service details


• Address and resolve issues promptly and accurately


• Handle account updates, service requests, and related transactions


• Keep records updated and document customer interactions


• Adhere to company policies, scripts, and performance standards

Qualifications

• At least 6 months call center experience


• Willing to work on site


• Education: At least high school or senior high school graduate


• Basic computer literacy


• Good communication skills

Why Join Us

• Paid Training


• Competitive Salary


• Bonuses


• HMO and Other Benefits


• Career Growth Opportunities


• Fun and Supportive Team Environment