CSR / Customer Service Representative - up to 30k salary package

Neksjob Philippines; Pampanga; On-site; PHP 200,880 - 334,800; Full time

Job summary

Neksjob Philippines is seeking a Customer Service Representative to join our on-site team in Pampanga. As a Call Center Agent, you will handle customer inquiries, provide product information, and resolve issues to ensure a positive experience.

The role requires at least 6 months of call center experience, a high school diploma or equivalent, and a willingness to work on-site. Salary is up to 30,000 PHP monthly with opportunities for performance-based rewards.

Qualifications

• At least 6 months of call center experience.
• Willing to work on-site.
• Education: At least high school or senior high school graduate.

Responsibilities

• Manage incoming calls with professionalism and courtesy.
• Assist customers by providing product and service details.
• Address and resolve issues promptly and accurately.
• Handle account updates, service requests, and related transactions.
• Keep records updated and document customer interactions.
• Adhere to company policies, scripts, and performance standards.

Job description

CSR / Customer Service Representative - up to 30k salary package

Chat

Apply

Share

Job Description

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concerns efficiently, and ensure every customer enjoys a positive experience.

Key Responsibilities:

Manage incoming calls with professionalism and courtesy

Assist customers by providing product and service details

Address and resolve issues promptly and accurately

Handle account updates, service requests, and related transactions

Keep records updated and document customer interactions

Adhere to company policies, scripts, and performance standards

Qualifications:

At least 6 months of call center experience

Willing to work on-site

Education: At least high school or senior high school graduate

Tips

Some of our features may not work properly on your device.