Customer Service Agent - Phone Interview - 25k-35k Pay

Neksjob Philippines; Davao del Sur; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Paid Training

Competitive Salary + Bonuses

HMO and Other Benefits

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is seeking a motivated Call Center Agent for a phone-interview driven role in the Philippines. You will be the first point of contact, delivering fast and professional solutions while ensuring a positive customer experience from the initial conversation.

Requirements include 6 months of call center experience and a willingness to work on site, with HS/SHS diploma. The position offers paid training, competitive salary with bonuses, and health benefits.

Qualifications

• At least 6 months call center experience.
• Willing to work on site.
• HS / SHS diploma (High School / Senior High School).

Responsibilities

• Handle incoming customer calls in a professional manner.
• Assist customers with product details, service questions, and general inquiries.
• Provide accurate and timely resolutions to customer issues.
• Process account updates and other routine requests.
• Keep detailed customer records and log all interactions in the system.
• Follow company guidelines, call scripts, and quality standards.
• Collaborate with team members to continuously improve the customer experience.

Skills

Call center experience

Education

HS/SHS diploma

Job description

Customer Service Agent - Phone Interview - 25k-35k Pay

We are seeking a motivated, customer-focused individual to join our team as a Call Center Agent. In this role, you’ll be the first point of contact for our customers over the phone, delivering fast, professional solutions to their questions or concerns and helping create a positive experience from the very first conversation.

Key Responsibilities

• Handle incoming customer calls in a professional manner
• Assist customers with product details, service questions, and general inquiries
• Provide accurate and timely resolutions to customer issues
• Process account updates and other routine requests
• Keep detailed customer records and log all interactions in the system
• Follow company guidelines, call scripts, and quality standards
• Collaborate with team members to continuously improve the customer experience

Requirements

• At least 6 months call center experience
• Willing to work on site
• HS / SHS diploma (High School / Senior High School)

Why Join Us

• Paid Training
• Competitive Salary + Bonuses
• HMO and Other Benefits
• Fun and Supportive Team Environment