Cruise Booking Specialist — Paid Training & Growth

Metacom Careers; Philippines; On-site; PHP 257,000 - 290,000; Full time

Benefits offered by this job

Paid training

Career growth

International travel account

Friendly work environment

Job summary

Metacom Careers is seeking an enthusiastic Cruise Account Specialist to help customers plan dream cruises and manage bookings onsite at Mall of Asia, Pasay. No prior BPO experience is required, and full training will be provided.

You will assist with itineraries, cabin selections, pricing, promotions, and changes while delivering personalized service to ensure a smooth, enjoyable booking experience and high customer satisfaction.

Qualifications

• Excellent spoken and written English.
• Willing to work onsite at Mall of Asia, Pasay.
• No prior BPO experience required.

Responsibilities

• Help customers book and manage cruise vacations.
• Assist with itineraries, cabin selections, pricing, promotions, and changes.
• Guide travelers through booking policies, schedules, and travel requirements.
• Deliver personalized service for a smooth booking experience.
• Provide accurate information to build customer confidence.

Skills

Customer service

Communication skills

Problem solving

Education

High School diploma

Job description

Metacom Careers is seeking an enthusiastic Cruise Account Specialist to help customers plan dream cruises and manage bookings onsite at Mall of Asia, Pasay. No prior BPO experience is required, and full training will be provided.

You will assist with itineraries, cabin selections, pricing, promotions, and changes while delivering personalized service to ensure a smooth, enjoyable booking experience and high customer satisfaction.