CRM Specialist | Project-Based | Onsite | Makati | Day Shift | Day 1 HMO

Emapta; Makati; On-site; PHP 900,000 - 1,500,000; Part time

Benefits offered by this job

Day 1 HMO coverage with free dependent

Competitive Salary Package

Day Shift schedule

Fixed weekends off

Prime office location in Makati

Upskilling through Emapta Academy

Gym access for Makati/Ortigas

Employee referral incentives

Engagement activities

Job summary

Emapta is seeking a CRM Specialist to strengthen HubSpot operations, streamline sales and service workflows, and create actionable reporting across multiple platforms. This onsite Makati role is part-time for a 6-month contract, targeting top CRM performers who can drive value quickly.

The ideal candidate has extensive HubSpot experience, strong governance, and the ability to train users while delivering measurable improvements in pipelines and dashboards. Join a global team and grow with Emapta.

Qualifications

• Proven success implementing or transforming HubSpot CRM.
• Advanced knowledge of HubSpot administration, data model management, pipelines, workflows, reporting, Sales Hub, and Service Hub.
• Expertise in sales pipeline management, service processes, data cleansing, data structuring, and CRM governance.
• Proficiency in workflow design, process documentation, dashboard development, and reporting.
• Ability to translate business requirements into practical system solutions and structured outcomes.
• Ability to manage stakeholders, conduct user training, and improve system adoption.

Responsibilities

• Improve the company's HubSpot CRM and related sales and service processes.
• Optimize sales pipelines and service workflows.
• Establish CRM data and governance standards.
• Develop reliable reporting across HubSpot, NetSuite, and other relevant datasets.
• Train users to establish consistent CRM practices.
• Audit and cleanse data, resolve duplicates, and define data standards.

Skills

HubSpot administration

CRM delivery

Data governance

Pipeline management

Workflow design

Dashboards

User training

Stakeholder management

Change management

Attention to detail

Tools

Power BI

NetSuite

Microsoft Excel

Microsoft 365

Job description

Engineer Smarter CRM Growth Across Industrial Manufacturing Markets

Global engineering businesses rely on connected systems, reliable data, and consistent processes to achieve sustainable growth. The CRM Specialist will strengthen HubSpot operations, streamline sales and service workflows, and create actionable reporting across multiple platforms. Make a measurable impact while building a rewarding global career with Emapta-crafted for top 1% talent seeking work-life balance, professional growth, and meaningful opportunities.

Snapshot

• Employment Type: Part-time/Project-Based, 6-Month Contract
• Work Setup: Onsite, Makati
• Shift: Day Shift, 7:00 AM-4:00 PM PH, Weekends Off

Benefits

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Day Shift schedule
• Fixed weekends off
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

Skills and Experience

• Minimum of 5 years of experience in CRM administration, implementation, or transformation, including substantial hands-on HubSpot experience
• Practical, collaborative, adaptable, dependable, and improvement-focused approach
• Strong attention to detail, commercial awareness, and communication skills
• Confidence in constructively challenging existing practices and supporting users through change
• Alignment with the values of Unwavering Excellence, Integrity, Dependability, and Care
• Candidates with fewer than 5 years of experience may be considered if they demonstrate successful end-to-end CRM delivery

Must-Have

• Proven success implementing or transforming HubSpot CRM
• Advanced knowledge of HubSpot administration, data model management, pipelines, workflows, reporting, Sales Hub, and Service Hub
• Expertise in sales pipeline management, service processes, data cleansing, data structuring, and CRM governance
• Proficiency in workflow design, process documentation, dashboard development, and reporting
• Capability to translate business requirements into practical system solutions and structured outcomes
• Ability to manage stakeholders, conduct user training, and improve system adoption
• Demonstrated independence, ownership, and reliable follow-through

Nice-to-Have

• Exposure to manufacturing, industrial products, mining services, B2B sales, or another complex technical environment
• Familiarity with Power BI, NetSuite or other ERP platforms, Microsoft Excel, Microsoft 365, and data analysis tools
• Knowledge of systems integration, data migration, middleware tools, and change management
• Understanding of marketing platforms and sales enablement systems
• Background in establishing governance frameworks within global or multi-location businesses

Responsibilities

Core Duties

• Improve the company's HubSpot CRM and related sales and service processes
• Optimize sales pipelines and service workflows
• Establish CRM data and governance standards
• Develop reliable reporting across HubSpot, NetSuite, and other relevant datasets
• Train users to establish consistent CRM practices

Daily Responsibilities

• Audit and cleanse company, contact, deal, and ticket data
• Resolve duplicate records, ownership gaps, and data inconsistencies
• Define parent-child account structures and data standards
• Configure pipelines, deal stages, workflows, inboxes, ticket categories, and service-level agreements
• Document sales and service processes
• Create HubSpot and Power BI dashboards
• Validate data and reporting accuracy
• Collaborate with stakeholders on business requirements and improvement opportunities
• Monitor system adoption and address user-support needs
• Maintain a prioritized improvement backlog

About the Client

Our client is a global engineering innovator redefining safety across mining, construction, agriculture, and other demanding industries. Its advanced air-quality and equipment-protection solutions save lives, safeguard critical machinery, and help businesses operate confidently in the world's toughest environments. Built on unwavering excellence, integrity, dependability, and care, the company has earned the trust of organizations worldwide. Its growing international footprint reflects a powerful mission: transforming complex industrial challenges into safer workplaces, stronger performance, and lasting operational impact.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.