Systems & Reporting Executive | Hybrid | Ortigas | Day Shift | Weekends Off

Emapta; Mandaluyong; Hybrid; PHP 670,000 - 1,116,000; Full time

Benefits offered by this job

HMO coverage

Competitive salary package

Day shift

Weekends off

Hybrid work arrangement

Ortigas office location

Salary advance

Upskilling through Emapta Academy

Gym access

Lifestyle perks

Referral incentives

Government and Emapta benefits

Annual leaves

Engagement activities

Mentorship

Career growth

Diverse and supportive environment

Job summary

Emapta Philippines is hiring a Systems & Reporting Executive to protect Salesforce data quality, streamline reports, and deliver insights across Retail and B2B operations for a leading Australian publisher.

In a hybrid Ortigas setup, you will coordinate with stakeholders, maintain clean data, generate weekly and ad-hoc reports, and support KPI-driven decision making while growing your career in a globally connected, growth-focused environment.

Qualifications

• At least 1 year of relevant experience in CRM administration, reporting, data analysis, or a related role.
• Experience using CRM software, particularly Salesforce.
• Knowledge of performance metrics and KPI management.
• Familiarity with B2B communication protocols and professional stakeholder engagement.
• Proficiency in reporting, spreadsheet management, and data analysis.
• Strong attention to detail and commitment to data accuracy.

Responsibilities

• Support Salesforce administration across Retail and B2B workflows.
• Prepare quarterly call-cycle schedule templates and upload them to Salesforce Maps.
• Coordinate with key stakeholders to maintain clean, accurate, and current Salesforce data.
• Update records involving ownership changes, store closures, new store openings, and Area Sales Manager assignments.
• Generate weekly and ad hoc Salesforce reports for Retail, B2B, and Circulation Operations functions.
• Maintain and update Salesforce surveys, Chatter groups, and dashboards for the Field Sales team.
• Reconcile B2B revenue across systems to ensure weekly Salesforce revenue is accurately reflected in financial reports.
• Collaborate with key stakeholder groups to uphold data quality and reporting accuracy.
• Perform other related duties assigned by the leader that are consistent with the role's responsibilities.

Skills

CRM administration

Salesforce

Data analysis

Reporting

Stakeholder engagement

Attention to detail

Data accuracy

Communication skills

Tools

Salesforce Maps

Job description

Power Data-Driven Operations for a Leading Australian Media Publisher

Stories reach millions, but reliable systems keep the business behind them moving. The Systems & Reporting Executive protects Salesforce data quality, streamlines recurring reports, and delivers insights that guide retail and B2B performance. This opportunity combines strategic influence, international media exposure, and long-term career growth with Emapta-an exceptional environment created for top 1% talent pursuing purpose, balance, and global success.

Snapshot

• Employment Type: Full-time
• Work Setup: Hybrid, Ortigas
• Shift: Day Shift, Weekends Off

Benefits

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Day Shift schedule
• Fixed weekends off
• Hybrid work arrangement
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

Skills and Experience

• At least 1 year of relevant experience in CRM administration, reporting, data analysis, operational support, or a related role
• Experience using CRM software, particularly Salesforce
• Knowledge of performance metrics and KPI management
• Familiarity with B2B communication protocols and professional stakeholder engagement
• Proficiency in reporting, spreadsheet management, and data analysis
• Strong attention to detail and commitment to data accuracy
• Ability to manage recurring operational tasks and maintain current system records
• Excellent written and verbal communication skills
• Collaborative mindset and strong willingness to learn and grow

Personal Attributes

• Careful with data, with a strong focus on accuracy, cleanliness, and keeping systems current
• Customer-focused, with genuine care and empathy for internal stakeholders and end users
• Reliable in executing recurring tasks, uploads, reconciliations, and reporting requirements
• Consistent in following through on commitments and meeting deadlines

Responsibilities

Salesforce Systems and Operational Support

• Support Salesforce administration across Retail and business-to-business (B2B) workflows.
• Prepare quarterly call-cycle schedule templates and upload them to Salesforce Maps.
• Coordinate with key stakeholders to maintain clean, accurate, and current Salesforce data.
• Update records involving ownership changes, store closures, new store openings, and Area Sales Manager assignments.
• Generate weekly and ad hoc Salesforce reports for Retail, B2B, and Circulation Operations functions.
• Maintain and update Salesforce surveys, Chatter groups, and dashboards for the Field Sales team.
• Reconcile B2B revenue across systems to ensure weekly Salesforce revenue is accurately reflected in financial reports.
• Collaborate with key stakeholder groups to uphold data quality and reporting accuracy.
• Perform other related duties assigned by the leader that are consistent with the role's responsibilities.

Reporting and Analytics Support

• Prepare monthly reports on Retail Field Team KPI performance.
• Conduct retail promotional analyses according to campaign schedules.
• Maintain accurate and current IP address records for B2B engagement reporting.
• Produce ad hoc B2B engagement reports as required.
• Provide additional print sales reporting and analytical support as needed.

About the Client

Our client is a leading Australian media organization connecting with more than 18 million people each month through influential journalism, trusted brands, and compelling storytelling. As part of a diversified global media and information services network, it combines broad audience reach with strong community engagement. The company champions issues that shape society, supports informed public conversation, and continually advances how content is produced, distributed, and experienced across print and digital platforms nationwide while fostering innovation, accountability, and meaningful national impact.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.