CRM Specialist

EuroAsia Executive Search, Inc.; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

EuroAsia Executive Search, Inc. is looking for a full-time CRM Specialist in Quezon City. The role requires 1-3 years of experience in CRM, digital or e-commerce marketing. Key responsibilities include executing CRM campaigns through various channels, building customer lifecycle journeys, and analyzing performance metrics. A Bachelor's degree in Marketing, Business, or a related field is necessary. Candidates should have proficiency in tools like Klaviyo or HubSpot, as well as strong communication and problem-solving skills.

Qualifications

• 1-3 years of experience in CRM, digital, or e-commerce marketing.
• Hands-on experience with CRM/automation tools.
• Strong communication and problem-solving skills.

Responsibilities

• Execute CRM campaigns via Email, SMS, and Viber.
• Build and manage lifecycle journeys for customer retention and promotions.
• Align CRM operations with launches.

Skills

CRM experience

Email/SMS campaign execution

Communication skills

Problem-solving skills

Proficiency in Excel

Understanding of digital trends

Education

Bachelor's degree in Marketing, Business, or related field

Tools

Klaviyo

Braze

HubSpot

Shopify

Job description

Job Description

On-site - Quezon City, 1-3 years experience, Bachelor’s degree, Full-time position.

Campaigns & Journeys

• Execute CRM campaigns via Email, SMS, Viber.
• Build and manage lifecycle journeys (onboarding, retention, promos).
• Align with launches and oversee CRM operations.
• Collaborate across teams; implement automated triggers.
• Manage customer segments and database accuracy.
• Test and optimize CRM features.

Data & Insights

• Analyze performance and report KPIs.
• Turn insights into CRM strategies.

Qualifications

• Experience in CRM, digital, or e-commerce marketing.
• Hands‑on with CRM/automation tools (e.g., Klaviyo, Braze, HubSpot).
• End‑to‑end email/SMS campaign execution.
• Bachelor’s degree in Marketing, Business, or related field.
• Proficient in Excel & PowerPoint; data‑driven.
• Strong communication and problem‑solving skills.
• Team player with interest in digital trends.
• Shopify knowledge is a plus.