CRM Specialist

RetailWise (Euroasia Research Experts Inc.); Quezon City; On-site; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Health Insurance

Employee Discount

Professional Development

Job summary

RetailWise (Euroasia Research Experts Inc.) is hiring for an on-site CRM/Email Marketing Specialist in Quezon City. 3-5 years of experience and a Bachelor’s degree in Marketing, Business, or related field are required.

The role covers end-to-end CRM campaigns, lifecycle journeys, and data-driven insights to drive customer engagement. The position is full-time with opportunities for professional development and competitive benefits, including health insurance and employee discounts.

Qualifications

• Experience in CRM, digital, or ecommerce marketing.
• Hands-on with CRM/automation tools (e.g., Klaviyo, Braze, HubSpot,Shopify)
• End-to-end email/SMS campaign execution
• Bachelor’s degree in Marketing, Business, or related field
• Proficient in Excel & PowerPoint; data-driven
• Strong communication and problem-solving skills
• Team player with interest in digital trends

Responsibilities

• Execute CRM campaigns (Email, SMS, Viber).
• Build and manage lifecycle journeys (onboarding, retention, promos).
• Align with launches and oversee CRM operations.
• Collaborate across teams; implement automated triggers.
• Manage customer segments and database accuracy.
• Test and optimize CRM features.
• Analyze performance and report KPIs.
• Turn insights into CRM strategies.

Skills

CRM marketing

Email campaigns

Data-driven

Communication skills

Team collaboration

Education

Bachelor's degree in Marketing, Business, or related field

Tools

Klaviyo

Braze

HubSpot

Shopify

Excel

PowerPoint

Job description

RetailWise (Euroasia Research Experts Inc.)

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance

Employee Discount

Professional Development

Professional Development

Campaigns & Journeys

• Execute CRM campaigns (Email, SMS, Viber)
• Build and manage lifecycle journeys (onboarding, retention, promos)
• Align with launches and oversee CRM operations
• Collaborate across teams; implement automated triggers
• Manage customer segments and database accuracy
• Test and optimize CRM features

Data & Insights

• Analyze performance and report KPIs
• Turn insights into CRM strategies

Qualifications:

• Experience in CRM, digital, or ecommerce marketing
• Hands-on with CRM/automation tools (e.g., Klaviyo, Braze, HubSpot,Shopify)
• End-to-end email/SMS campaign execution
• Bachelor’s degree in Marketing, Business, or related field
• Proficient in Excel & PowerPoint; data-driven
• Strong communication and problem-solving skills
• Team player with interest in digital trends

Customer Service Problem Solving Account Management Strong Work Ethic Digital Marketing Technical Skills