CRM & Marketing Automation Lead (12-Month FTC)

PSO Manila | Pepper Money, Philippines; Metro Manila; On-site; PHP 900,000 - 1,800,000; Full time

Job summary

PSO Manila | Pepper Money, Philippines is seeking an experienced Marketing Automation Lead to build, test, and deploy email and SMS campaigns using Microsoft Dynamics 365, and to manage automated customer journeys across acquisition and retention.

You will optimize audiences, timing, and messaging, coordinate with Australia and Manila teams, ensure QA, privacy, consent, and approvals, and report results with test-and-learn insights.

Qualifications

• Experience building and deploying email and SMS campaigns.
• Experience managing automated customer journeys across acquisition and retention.
• Ability to optimize audiences, timing and messaging.

Responsibilities

• Build, test, and deploy email and SMS campaigns using Dynamics 365.
• Manage automated customer journeys for acquisition and retention.
• Coordinate with Australia and Manila teams on campaigns and privacy/consent approvals.

Skills

Marketing automation

Email campaigns

SMS campaigns

Customer journey management

Campaign optimization

Tools

Microsoft Dynamics 365

Job description

PSO Manila | Pepper Money, Philippines is seeking an experienced Marketing Automation Lead to build, test, and deploy email and SMS campaigns using Microsoft Dynamics 365, and to manage automated customer journeys across acquisition and retention.

You will optimize audiences, timing, and messaging, coordinate with Australia and Manila teams, ensure QA, privacy, consent, and approvals, and report results with test-and-learn insights.