CRM Insights Analyst: Data-Driven Growth & Impact

Michael Page; Taguig; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Comprehensive benefits package

Mental health and wellness partners

Wellness/Birthday Leave benefits

Performance-based bonuses

Job summary

A purpose-driven financial services company in Metro Manila is seeking a CRM Customer Insights Analyst. You will analyze customer data, develop segmentation models, and collaborate with teams to optimize CRM initiatives. Ideal candidates should have a strong background in data analysis, proficiency in CRM tools, and excellent analytical skills. This role offers opportunities for impactful projects, collaborative culture, and a comprehensive benefits package including performance-based bonuses.

Qualifications

• Strong background in data analysis, statistics, or a related field.
• Proficiency in CRM tools and data visualization software.
• Excellent analytical and problem-solving skills.
• Knowledge of marketing principles and customer segmentation techniques.
• Experience in the financial services industry is an advantage.

Responsibilities

• Analyze customer data to identify trends and provide actionable insights.
• Develop and maintain customer segmentation models.
• Collaborate to optimize CRM initiatives.
• Create and deliver reports on customer behaviors.
• Monitor and evaluate effectiveness of campaigns.

Skills

Data analysis

CRM tools proficiency

Analytical problem-solving

Marketing principles knowledge

Collaboration

Stakeholder communication

Education

Background in data analysis, statistics, or related field

Tools

Data visualization software

Job description

A purpose-driven financial services company in Metro Manila is seeking a CRM Customer Insights Analyst. You will analyze customer data, develop segmentation models, and collaborate with teams to optimize CRM initiatives. Ideal candidates should have a strong background in data analysis, proficiency in CRM tools, and excellent analytical skills. This role offers opportunities for impactful projects, collaborative culture, and a comprehensive benefits package including performance-based bonuses.