CRM Data Steward & Pipeline Optimizer

WSP in Manila; Pasig; On-site; PHP 450,000 - 750,000; Full time

Job summary

WSP in Manila is seeking a CRM Administrator to support Horizon Oracle Fusion for the Australian business unit. The role focuses on ensuring high-quality Sales data for forecasting and planning, maintaining client accounts and pipeline integrity.

You will monitor data quality, educate staff on best practices, and collaborate across teams to support reporting, tender activity, and business development while adhering to safety and quality standards.

Qualifications

• Bachelor's degree in business, IT, marketing, or equivalent.
• 3-5 years in a similar industry or professional services.
• Experience in a client-focused professional services company.
• Eye for detail and driving results for the business.
• Proficient in CRM/ERP systems and data maintenance.
• Experience in Oracle systems would be advantageous.
• Broad understanding of business lifecycle and client interactions.
• Ability to communicate at all levels.
• Superb organizational, project, and time management skills.
• Proficient in Excel, Outlook, Teams, SharePoint.

Responsibilities

• Maintain Account records and improve pipeline data integrity.
• Check data entry for errors in Horizon and correct them.
• Educate staff on best practices for pipeline data management.
• Assist staff and troubleshoot Horizon issues and share knowledge.
• Contribute to team discussions and continuous improvement.
• Create and maintain client account records; liaise with Customer Data Team.
• Support Horizon and SharePoint Framework Register management.
• Support reporting and data analysis with PowerBI and/or Excel.
• Assist with tender invitations and external tender portal subscriptions.
• Collaborate with Clients & Growth teams to support business development.
• Adhere to Safety, Health, Environment and Quality obligations.

Skills

CRM data

Attention to detail

Data analysis

Project management

Communication

Education

Bachelor's degree in business/IT

Tools

Oracle Fusion

SharePoint

PowerBI

Excel

CRM/ERP

Job description

WSP in Manila is seeking a CRM Administrator to support Horizon Oracle Fusion for the Australian business unit. The role focuses on ensuring high-quality Sales data for forecasting and planning, maintaining client accounts and pipeline integrity.

You will monitor data quality, educate staff on best practices, and collaborate across teams to support reporting, tender activity, and business development while adhering to safety and quality standards.