CRM & Admin Virtual Assistant

vamasters, Inc.; Balanga; On-site; PHP 500,000 - 900,000; Full time

Job summary

vamasters, Inc. is seeking a skilled ZOHO Specialist (Executive Assistant) to support operations for a growing building advocacy and client support business. You will implement, configure, and build workflows in the Zoho ecosystem while providing executive-level administrative support.

Join a proactive team focused on efficiency, process documentation, and cross-time-zone collaboration. This role offers growth as the business scales and a foundation for broader responsibilities with the owner.

Qualifications

• Solid hands-on Zoho ecosystem experience including CRM and Projects.
• Ability to build and customize Zoho modules, workflows and integrations.
• Strong organizational and calendar management skills.
• Experience with database management and CRM data hygiene.
• Self-motivated, thorough, and able to work with minimal supervision.
• Excellent written and verbal communication and able to work across time zones.

Responsibilities

• Implement, configure, and manage Zoho CRM, workflows, automations and custom modules.
• Design and streamline business processes within Zoho to improve efficiency.
• Run the executive's calendar, manage emails, and schedule across time zones.
• Maintain client databases and records in Zoho CRM.
• Coordinate internal communications and keep information moving smoothly.
• Support lead tracking, client follow-ups, and pipeline management in the CRM.
• Handle day-to-day administrative tasks as assigned by the owner.
• Help develop and document standard operating procedures within Zoho.
• Handle inbound and outbound client communications as required.

Skills

Zoho CRM

Zoho Projects

Workflow automation

Calendar management

CRM data hygiene

Executive support

Remote work

Job description

Job Summary

We're glad to be hiring a skilled ZOHO Specialist (Executive Assistant) to support the operations of a growing building advocacy and client support business. The role's main priority is implementing, configuring, and building workflows in the Zoho ecosystem, alongside executive-level administrative support. We're looking for someone who pairs deep Zoho platform expertise with strong organizational skills and a proactive, solutions-first mindset.

Key Responsibilities

• Implement, configure, and look after the Zoho CRM platform, including building workflows, automations, and custom modules
• Design and streamline business processes within the Zoho ecosystem to improve operational efficiency
• Run the executive's calendar, email inbox, and scheduling across multiple time zones
• Maintain and refresh client databases and records in Zoho CRM
• Coordinate internal communications and keep information moving smoothly across the team
• Support lead tracking, client follow-ups, and pipeline management in the CRM
• Take care of day-to-day administrative tasks assigned by the business owner
• Help develop and document standard operating procedures within Zoho
• Handle inbound and outbound client communications as required

Mandatory Skills

• Solid hands-on experience with the Zoho ecosystem, especially Zoho CRM, Zoho Projects, and workflow automation
• Ability to build, configure, and customize Zoho modules, workflows, blueprints, and integrations
• Strong organizational and calendar management skills
• Experience with database management and CRM data hygiene
• Conscientious, thorough, and able to self-manage with minimal supervision
• Effective written and verbal communication skills
• Comfortable working across multiple time zones

Preferred Skills

• Prior experience supporting executives or business owners remotely
• Working familiarity with Zoho One or multiple Zoho apps beyond CRM (e.g., Zoho Desk, Zoho Analytics, Zoho Books)
• History in construction, real estate, or property-related industries
• Experience managing client-facing calls (inbound and outbound)
• Ability to run several projects side by side
• Experience setting up Zoho for new business units or franchise operations

Why Join Us

This is a distinctive opportunity to play a foundational part in a growing company that is expanding internationally. You'll help build systems and processes from the ground up, with a clear path to broader responsibilities and full-time hours as the business scales. If you enjoy building efficient systems and working directly with a business owner, this role is a natural fit.