Crew Auxiliary Team Lead

Höegh Autoliners; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Höegh Autoliners is seeking a Crew Auxiliary Team Lead to oversee daily operations and support crewing, recruitment, digitalization, and administrative initiatives. You will ensure efficient crew operations and drive process improvements while coordinating with global teams.

The role emphasizes active involvement in recruitment, data integrity in the crew management system, and collaboration across departments to sustain operational excellence.

Qualifications

• Bachelor's degree in any discipline.
• Experience in crewing operations, crew administration, maritime HR, recruitment, or related fields is advantageous.
• Exposure to digitalization, reporting tools, data analytics, or process automation is a plus.
• Proficiency in Microsoft Office applications, especially Excel, Word, PowerPoint, and Outlook.
• Strong analytical, organizational, and problem-solving skills with excellent attention to detail.
• Excellent written and verbal communication skills in an international and multicultural environment.

Responsibilities

• Lead day-to-day Crew Auxiliary operations and act as deputy for the Crew Auxiliary Manager.
• Support recruitment activities and maintain candidate engagement channels.
• Serve as Recruitment Team Lead and oversee the crew management software (OCS HR).
• Support crew planning, reporting, and deployment through seafarer coordination and documentation.
• Verify documents for contracts, addenda, reimbursements, and other crew requirements.
• Coordinate PEME requirements and follow-up results.
• Maintain seafarer data and documentation in OCS HR in line with procedures.
• Maintain vessel crew lists and next-of-kin records and related documentation.
• Support succession planning and drive continuous improvement and digitalization initiatives.
• Contribute to operational excellence within the Crew Auxiliary team.

Skills

Analytical thinking

Organizational skills

Problem-solving

Communication skills

Teamwork in international environment

Education

Bachelor's degree in any discipline

Tools

Excel

Word

PowerPoint

Outlook

Microsoft Office

Job description

Crew Auxiliary Team Lead

Company : Höegh Autoliners Job Type : Full Time Philippines

Job Description

Höegh Autoliners is a people-driven company with the belief that businesses should not only be forming lasting services but also lasting careers. We want to work with people who are incredibly team-oriented, jump head-first into a challenge, and always maintain a high-bar for excellence.

If that sounds like the type of team you want to join, we can't wait to meet you!

About Höegh Autoliners

Höegh Autoliners is a global leader in Roll-on/Roll-off (Ro/Ro) deep‑sea transportation services. We own and operate approximately 50 Pure Car and Truck Carriers (PCTCs), making around 3,000 port calls annually across an extensive global trade network.

With offices in around 20 countries, we transport new cars, heavy machinery, and other rolling cargo for some of the world's leading manufacturers. We are also a trusted carrier of second‑hand vehicles, connecting businesses and markets worldwide.

What You'll Do

As Crew Auxiliary Team Lead, you'll oversee the daily operations of the Crew Auxiliary team while supporting key crewing, recruitment, digitalization, and administrative initiatives. You'll play an important role in ensuring efficient crew operations and driving continuous process improvements.

Key Responsibilities

• Lead the day-to-day operations of the Crew Auxiliary team and act as the designated deputy and backup for the Crew Auxiliary Manager.
• Support and execute recruitment activities based on Crew Operations requirements, including the maintenance of recruitment channels, communication platforms, and candidate engagement activities.
• Serve as the Recruitment Team Lead, Digitalization Resource Person, and Backup Administrator for the company's crew management software (OCS HR).
• Support crew planning, reporting, and deployment processes through seafarer coordination, document verification, administrative processing, and maintenance of crew-related records.
• Verify the completeness and accuracy of documents submitted for management review and approval, including contracts, addenda, reimbursements, cash advances, and other crew-related requirements.
• Coordinate and monitor pre-employment medical examination (PEME) requirements, including endorsement, scheduling, and follow‑up of results.
• Ensure the timely, accurate, and complete maintenance of seafarer data, activities, and supporting documents in the company's crew management software (OCS HR) in accordance with established procedures.
• Maintain operational records and reports, including vessel crew lists, next‑of‑kin records, seafarer movement data, certifications, and other crew-related documentation.
• Support succession planning initiatives through the maintenance, monitoring, and validation of seafarer records, qualifications, activities, and development information.
• Contribute to continuous improvement initiatives, digitalization projects, and operational excellence within the Crew Auxiliary team.

What We're Looking For

Qualifications

• Bachelor's degree in any discipline.
• Experience in crewing operations, crew administration, maritime HR, recruitment, or a related field is an advantage.
• Exposure and knowledge to digitalization initiatives, reporting tools, data analytics, or process automation is a plus.
• Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook.
• Strong analytical, organizational, and problem‑solving skills with excellent attention to detail.
• Excellent written and verbal communication skills, with the ability to work effectively in an international and multicultural environment.

Why Join Höegh Autoliners?

At Höegh Autoliners, you'll be part of a global organization that values collaboration, innovation, and continuous learning. We empower our people to grow professionally while making meaningful contributions to the future of sustainable maritime transportation.

We believe that building and sustaining a diverse and inclusive environment for working and learning leads to a better workplace, better ideas and more inspiring conversations.