Credit Risk and Reporting Lead

Grace Global Operations Center (Philippines) Inc.; Muntinlupa; Hybrid; PHP 1,674,000 - 2,567,000; Full time

Benefits offered by this job

Guaranteed 14th Month Pay

Above-market Retirement Plan Design

LinkedIn Learning Access

Established Performance Incentive Plan

HMO coverage for employees on day 1 (p

Free HMO coverage for up to 3 dependen

Educational Assistance

Job summary

Grace Global Business Services (GBS) Manila is seeking a Credit Risk & Reporting Lead to oversee global credit evaluation, risk analytics, and policy enforcement, partnering with Sales, Finance, and other business partners to support growth while maintaining risk discipline.

This role leads a team of credit analysts in a hybrid setup (RTO Mon, Wed, Thu) with a 5 pm–2 am shift, driving governance, dashboards, and data-driven reporting using SAP, SAC, Celonis, and Excel.

Qualifications

• Bachelor’s degree in finance, accounting, business administration, or related field.
• 7+ years in credit risk management, financial analysis, or credit operations; 3+ in leadership.
• Strong understanding of credit scoring, methodologies, and risk mitigation.

Responsibilities

• Lead a team of credit analysts to align with risk governance and business goals.
• Support the Credit & Collections Manager in setting expectations and coaching.
• Drive policy enforcement, process standardization, and regional alignment.
• Contribute to site initiatives and build a culture of excellence and transparency.
• Develop and deliver timely credit risk reports and dashboards across platforms.
• Collaborate with Sales, Customer Operations, and Finance to balance growth and risk.

Skills

Credit risk management

Financial analysis

Credit operations

Education

Bachelor’s degree in finance

Bachelor’s degree in Accounting

Bachelor’s degree in Business Administration

Tools

SAP

SAC

Celonis

Excel-based tools

Job description

At Grace Global Business Services (GBS) Manila, our teams play a critical role in supporting the organization’s worldwide operations. For more than a decade, GBS has been a trusted partner, delivering expertise in shared services, process excellence, and digital enablement. Our team members support business lines and functions across Grace, including Finance, Human Resources, Information Technology, Procurement, Supply Chain and more.You’ll have the opportunity to make an impact working alongside global colleagues to help shape the chemical manufacturing industry.You’ll be part of a collaborative, team-oriented culture where safety comes first. We prioritize your well-being by offering competitive benefits and flexible working options that help you thrive. Here, you’ll find meaningful ways to grow your career, whether deepening your expertise in your field or exploring new roles.

As a Credit Risk & Reporting Lead, you will play a critical role in overseeing global credit evaluation processes and risk analytics across the organization. This position leads a team of credit professionals and collaborates closely with Sales, Finance, and other business partners to ensure sound credit decisions, robust risk governance, and accurate reporting. The role drives the implementation of global credit policies and leverages data-driven insights to improve decision-making and support business objectives.

Hybrid Set Up: RTO every Monday, Wednesday and Thursday

Shift Schedule: 5 pm to 2 am

What You’ll Do

Leadership, Team Management, and GBS Support

• Support and guide a team of credit analysts to ensure high-quality performance and alignment with organizational goals.
• Actively assist the Credit & Collections Manager, Global in setting performance expectations, provide feedback, and cultivate a high-performing, collaborative team culture.
• Encourage the team to take ownership, accountability, and continuous improvement within the team to support both operational and strategic priorities.
• Align team deliverables with broader risk management strategies and GBS initiatives.
• Support the Credit & Collections Manager, Global in driving alignment, process standardization and policy enforcement across regions
• Contribute actively to GBS Manila site initiatives, helping to build a culture of excellence, innovation, and operational transparency.

Credit Risk Management

• Support the development, implementation, and enforcement of global credit policies, procedures, and internal controls to standardize practices and mitigate credit risk.
• Review and assess new customer credit applications, including financial statement analysis, credit bureau (e.g., Moody’s), and internal scoring models.
• Evaluate and set credit limits and terms for new and existing accounts based on risk assessments, financial performance, and alignment with business needs.
• Manage periodic review of existing accounts to reassess credit limits and ensure they remain appropriate over time.
• Oversee the daily resolution of blocked orders, ensuring that decisions are made promptly, documented accurately, and escalated as needed.
• Support customer master data management activities (e.g. account activation/deactivation)
• Identify process risks and recommend controls or improvements to strengthen credit risk governance.
• Collaborates with Sales, Customer Operations, and Finance teams to ensure credit strategies support business growth while maintaining risk discipline

Reporting Analytics

• Own the creation and delivery of timely, accurate, and insightful credit risk reports and dashboards, using platforms such as SAP, SAC, Celonis, and Excel-based tools.

• Perform in-depth analyses of credit exposures, customer trends, and macro-level risk factors to inform decision-making.
• Partner with data and systems teams to ensure accuracy and consistency of credit reporting across platforms and geographies.
• Translate analytics into actionable business insights and policy recommendations.
• Support ad hoc analysis requests from senior leadership and provide scenario-based modeling to assess risk impacts.
• Continuously enhance credit reporting tools and processes to improve visibility, scalability, and usability across stakeholders.

What You Bring

• Bachelor’s degree in finance, Accounting, Business Administration, or a related field.
• At least 7 years of experience in credit risk management, financial analysis, or credit operations, including 3 years in a leadership role.
• Strong understanding of credit assessment methodologies, credit scoring models, and risk mitigation strategies.

What We Can Offer

• Guaranteed 14th Month Pay
• Above-market Retirement Plan Design
• LinkedIn Learning Access
• Established Performance Incentive Program
• HMO coverage for employees on day 1 (with pandemic coverage)
• Free HMO coverage for up to 3 qualified dependents
• Educational Assistance