Credit Officer - AU Mortgage | Day Shift | Onsite

GBSS; Taguig; Hybrid; PHP 600,000 - 1,200,000; Full time

Benefits offered by this job

HMO Benefit + free dependent

Leave accrual

Wellness perks

Specific client-initiated benefits

Job summary

GBSS is seeking an AU mortgage specialist to own end-to-end loan processing from intake to settlement. You will manage data entry, document verification, and valuation reviews, ensuring compliance and timely approvals.

The role requires hands-on experience with Salestrekker, ApplyOnline, Quickli, Property Hub, and valuation reading, coupled with strong analytical skills and proactive problem-solving to move applications smoothly through the pipeline.

Qualifications

• AU mortgage processing end-to-end experience.
• Proficient with Salestrekker, ApplyOnline, Quickli.
• Ability to read valuation reports for risk.
• Analytical with strong policy compliance.

Responsibilities

• Own loan files end-to-end, data entry into Salestrekker and ApplyOnline.
• Verify documents (payslips, bank statements, IDs) for integrity.
• Order and review valuations from Property Hub or lender sites.
• Run servicing calculators and review lender policies for structure.
• Monitor progress from processing to bank approval and resolve bottlenecks.

Skills

AU mortgage specialist

Tech-savvy

Lender & valuation knowledge

Analytical & detail-oriented

Proactive problem solver

Tools

Salestrekker CRM

ApplyOnline

Quickli

Property Hub/Valex

Microsoft Suite

Google Apps

Job description

Official role title: Credit Officer

About the Role

Are you an Australian mortgage expert who knows the ins and outs of a loan file from initial intake all the way to settlement? We’re seeking a sharp, detail-focused Credit Officer with solid end-to-end AU mortgage processing experience to take ownership of our loan pipeline.

In this role, you won't just pass along paperwork—you’ll drive applications from pre-lodgement, servicing, and structuring right through to formal approval and settlement. You’ll be the central engine ensuring total compliance, accurate servicing calculations, precise policy alignment, and seamless deal progression every step of the way.

Who We Are

At GBSS, we’re not your average BPO—we believe work should be fulfilling, not draining. We’re all about empowering you to grow, learn, and thrive in a culture that’s supportive, chill, and driven by real collaboration. Ready to be part of a team that values your voice and your hustle? Come join us, and let’s make things happen! Grow with GBSS, where your potential meets opportunity.

What You’ll Be Doing

• End-to-End File Ownership & Data Entry: Accurately enter loan details into Salestrekker and ApplyOnline, ensuring high-quality, audit-ready submissions.

• Document Verification & Analysis: Review and verify critical supporting documents, including payslips, bank statements, and identification, to ensure complete file integrity.

• Property Valuation Management: Order and track valuations via Property Hub or lender websites, carefully reviewing valuation reports for risk ratings and adverse valuer commentary.

• Servicing & Lender Policy Alignment: Run precise Quickli and lender servicing calculators, request bank pricing, and review lender policies to ensure optimal deal structuring.

• Pipeline & Approval Tracking: Actively monitor deal progress from initial processing through to formal bank approval, proactively resolving bottlenecks.

About You

• AU Mortgage Specialist: Proven experience handling Australian mortgage processing, document review, and deal packaging end-to-end.

• Tech-Savvy: Highly skilled with Salestrekker CRM, ApplyOnline, Quickli, Property Hub / Valex, Microsoft Suite, and Google Apps.

• Lender & Valuation Knowledge: Comfortable navigating bank broker portals, requesting pricing, and reading valuation reports for potential risk factors.

• Analytical & Detail-Oriented: Exceptional attention to detail when verifying income, analyzing bank statements, and checking policy compliance.

• Proactive Problem Solver: A proactive mindset to keep applications moving smoothly and meet tight approval timelines.

Why Join Us?

• HMO Benefit + free dependent

• Leave accrual

• Wellness perks

• Specific client-initiated benefits