Credit Analyst

Cloudstaff; Angeles; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Comprehensive health and life insurance

Flexible leave credits

Annual Performance Review with Salary Increase

Free coffee and meals on site

Mental Wellness Employee Assistance program

Employee Share Units program

Job summary

A leading technology service provider in Pampanga is seeking a Credit Analyst to manage customer inquiries, perform credit analysis, and support brokers in loan structuring. The ideal candidate has over 2 years of experience in the AU Mortgage sector and excellent English communication skills. This role requires a proactive individual who can maintain strong relationships and attention to detail.

Qualifications

• At least 2+ years’ experience in the AU Mortgage sector.
• Experience working with AOL Data Entry.

Responsibilities

• Send and respond to emails for customer support.
• Contact customers for assistance.
• Set up meetings between brokers and customers.
• Check documents for accuracy.
• Conduct credit analysis and reviews.

Skills

Excellent English speaking skills

Ability to connect with people

Proactive and creative thinking

Attention to detail

Time management

Tools

MyCRM

Job description

Job Description

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for Credit Analyst to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: Credit Analyst

Work Arrangement: Work from Office

Schedule: Morning shift

Roles and Responsibilities:

• Sending and responding on emails to customers and follow ups
• Contacting customers via phone and email to support them through the journey which will require excellent customer service
• Setting up meetings between broker and customer
• Working with Broker in gathering document and renaming
• Checking documents to ensure all information required is available and correct
• Contacting banks broker support teams and BDM’s (different scenarios)
• Ordering valuations, pricing and credit check
• Completing all other tasks (post settlement)
• Reviewing financial statements and supporting documents, conducting servicing and scenario research, performing credit analysis, and running borrowing capacity calculators.
• Assist brokers in checking deals, policies, and scenarios with banks and lenders
• Work closely with brokers to structure loans and identify suitable solutions for clients
• Prepare and submit mortgage applications

Qualification and requirements:

• Excellent English speaking skills both formally and casually. Need to be able to have a conversation
• Ability to connect with people and build strong relationships
• Proactive, creative, can think outside the box
• High degree of Accuracy and attention to detail
• Can complete task within the set deadlines
• At least 2+ years’ experience in the AU Mortgage
• Experience working with AOL Data Entry, ideally MyCRM
• At least 2+ years’ experience in the AU Mortgage
• Experience working with AOL Data Entry, ideally MyCRM

Perks & Benefits (Work From Office/Hybrid):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.