Turn this role into an interview — a resume and cover letter built around what this employer wants.
Sysgen RPO, Inc. is seeking an experienced Australian Mortgage Loan Processor to support Australian mortgage brokers from application through settlement. You will manage end-to-end processing, leverage ApplyOnline and Australian lender portals, and ensure compliance with NCCP, BID, and AML/CTF requirements.
Hybrid work arrangement, day shifts with weekends off, and a competitive salary package are offered. Strong English communication and attention to detail are essential for success in this
Day shift schedule with weekends off
Hybrid work arrangement
Competitive salary and career growth opportunities
Work with experienced Australian mortgage professionals
We are looking for an experienced Australian Mortgage Loan Processor to support Australian mortgage brokers throughout the entire loan process—from application through settlement.
If you have solid experience in Australian residential mortgages, strong knowledge of lender policies, and have worked with ApplyOnline and lender portals, we’d love to hear from you.
Review client information, fact finds, and loan scenarios
Prepare and lodge loan applications using mortgage CRM systems and ApplyOnline
Follow up on outstanding documents with brokers and clients
Ensure loan applications comply with Australian lender policies and regulatory requirements
Coordinate valuations, lender requests, and credit conditions
Provide regular updates to brokers and stakeholders regarding loan status
Review conditional and formal approvals
Ensure all settlement requirements are completed on time
Coordinate with lenders, solicitors, and settlement teams
Maintain accurate documentation, file notes, and pipeline updates
Meet service level agreements (SLAs) and quality standards
Minimum 3 years of Australian residential mortgage processing experience
End-to-end mortgage processing experience from lodgement to settlement
Hands-on experience with ApplyOnline (required)
Experience using Australian lender portals
Strong understanding of Australian lender credit policies
Knowledge of NCCP, BID, and AML/CTF requirements
Experience handling complex loan applications (e.g., self-employed, trusts, multiple securities) is an advantage
Understanding of servicing calculations, living expenses, and credit assessment
Experience using valuation platforms such as CoreLogic or RP Data is preferred
Excellent English communication skills
Strong attention to detail, organization, and time management
Experience with any of the following is highly preferred:
Mortgage CRM systems (e.g., Infinity, MyCRM, BrokerEngine, Mercury)
ApplyOnline, Simpology, or LoanApp
Australian lender portals
CoreLogic / RP Data
Equifax
Competitive salary package based on experience
Day shift schedule with weekends off
Hybrid work arrangement
HMO coverage starting Day 1 with one free dependent
13th Month Pay (prorated)
Career progression opportunities
Supportive and collaborative work environment
Employee referral incentives