Credit Officer

Linde; Carmen; On-site; PHP 246,000 - 469,000; Full time

Job summary

Linde Philippines is seeking a Credit Officer to manage a customer portfolio within the Order to Cash cycle, ensuring timely collections, accurate billing, and solid credit control to support cashflow targets.

You will monitor aging reports, follow up with customers by calls and emails, coordinate with Sales and Finance, and document activities in SAP and Salesforce to help reduce DSO and maintain internal controls.

Qualifications

• Bachelor’s degree in business, accounting, or finance.
• At least 1 year experience in collections or credit management.
• Experience with SAP or Salesforce is a plus.

Responsibilities

• Manage assigned customer portfolio and ensure timely collection of outstanding receivables.
• Conduct regular follow-ups with customers via calls, emails, and other communication channels.
• Monitor aging reports and prioritize high-risk or overdue accounts.
• Identify and escalate collection risks, disputes, and potential bad debts.
• Perform or support manual billing activities ensuring accuracy and timeliness.
• Coordinate with internal stakeholders to resolve billing or payment issues.
• Maintain accurate documentation of collection activities and customer interactions in SAP and Salesforce.
• Support cashflow improvement initiatives and contribute to DSO reduction.
• Ensure compliance with company policies, credit procedures, and internal controls.

Skills

Collections

Credit management

Customer portfolio management

Billing processes

Education

Bachelor’s Degree in Business, Accounting, Finance

Tools

SAP

Salesforce

Job description

The Credit Officer is responsible for managing customer accounts within the Order to Cash (O2C) cycle, ensuring timely collections, accurate billing, and effective credit control. The role plays a critical part in supporting cashflow performance and maintaining DSO targets through proactive account management, customer engagement, and cross-functional coordination.

Specific Duties and Responsibilities

• Manage assigned customer portfolio and ensure timely collection of outstanding receivables
• Conduct regular follow-ups with customers via calls, emails, and other communication channels
• Monitor aging reports and prioritize high-risk or overdue accounts
• Identify and escalate collection risks, disputes, and potential bad debts
• Perform or support manual billing activities ensuring accuracy and timeliness
• Coordinate with internal stakeholders (e.g. Customer Service, Sales, Account Manager, Finance) to resolve billing or payment issues
• Maintain accurate documentation of collection activities and customer interactions in SAP ERP and Salesforce
• Support cashflow improvement initiatives and contribute to DSO reduction
• Ensure compliance with company policies, credit procedures, and internal controls

Required Qualification / Experience

• Bachelor’s Degree in Business, Accounting, Finance, or related field
• Minimum of 1 year experience in Collections, Credit Management, or related roles
• Experience in customer portfolio management and billing processes is preferred
• Exposure to ERP systems such as SAP and CRM tools like Salesforce is an advantage