Credit and Collection Officer

Candy Corner Philippines; Quezon City; On-site; PHP 350,000 - 650,000; Full time

Job summary

Candy Corner Philippines is seeking a Credit and Collection Officer to evaluate customer creditworthiness, monitor accounts receivable, and ensure timely collection of invoices.

The role supports policy implementation, maintains accurate records, helps minimize delinquent accounts, and builds strong customer relationships.

Candidates should have a finance/accounting degree and extensive experience in credit/collections, with SAP and Excel skills.

Qualifications

• Bachelor's degree in Finance, Accounting, or related field.
• Minimum 13 years of experience in credit and collections or accounts receivable.
• Strong knowledge of credit policies and financial statement analysis.
• Experience with SAP or similar ERP systems.
• Proficient in Microsoft Excel for reporting and analysis.
• Knowledge of BIR regulations and compliance.
• Excellent communication and interpersonal skills.

Responsibilities

• Evaluate customer creditworthiness based on documents and financial data.
• Monitor accounts receivable and ensure timely collection of outstanding balances.
• Record and validate payments in the system (SAP or equivalent).
• Prepare and send Statements of Account (SOA) and follow up on collections.
• Implement collection strategies to reduce delinquencies and improve AR turnover.
• Prepare sales and collection reports, including returns and allowances.
• Process credit memos for sales adjustments and customer deductions.
• Ensure compliance in securing BIR Form 2307 from applicable customers.
• Monitor aging reports and prioritize collections by delinquency level.
• Maintain and update customer master data, pricing, and payment terms.
• Organize and file credit and collection records; coordinate with Sales/Accounting.
• Perform other tasks as assigned.

Skills

Analytical skills

Negotiation

Communication

Multitasking

Education

Bachelor's degree in Finance/Accounting

Tools

SAP

Excel

Job description

Job Summary

The Credit and Collection Officer is responsible for evaluating customer creditworthiness, monitoring accounts receivable, and ensuring timely collection of outstanding invoices.

The role supports the implementation of company credit policies, maintains accurate financial records, and helps minimize delinquent accounts while fostering strong customer relationships.

Key Responsibilities

• Conduct credit investigations and evaluate potential customers based on submitted documents and financial information
• Monitor accounts receivable and ensure timely collection of outstanding balances
• Record and validate incoming payments in the system (SAP or equivalent)
• Prepare and send Statements of Account (SOA) and follow up with customers for collections
• Implement effective collection strategies to reduce overdue accounts and improve AR turnover
• Prepare sales and collection reports, including returns and allowances
• Process credit memos for sales adjustments and customer deductions
• Ensure compliance in securing BIR Form 2307 from applicable customers for submission to Accounting
• Monitor aging reports and prioritize collections based on delinquency levels
• Maintain and update customer master data in the system, ensuring accuracy of pricing and payment terms
• Organize and maintain proper filing/documentation of credit and collection records
• Coordinate with internal teams (Sales, Accounting) regarding customer accounts and issues
• Perform other tasks that may be assigned from time to time

Qualifications

• Educational Attainment:
  Bachelors degree in Finance, Accounting, or any related field
• Work Experience
  At least 13 years of experience in credit and collections or accounts receivable
• Knowledge And Competencies
  Understanding of credit policies and basic financial statement analysis
• Knowledge in accounts receivable processes
• Familiarity with collection strategies and negotiation techniques
• Proficiency in SAP or similar systems is an advantage
• Advanced skills in Microsoft Excel (reporting and analysis)
• Knowledge of BIR tax regulations and compliance
• Skills And Abilities
  Strong analytical and problem-solving skills
• Good decision-making ability
• Excellent communication and interpersonal skills
• Organized and detail-oriented
• Ability to manage multiple accounts and meet deadlines
• Customer relationship management skills