Credit & Collections Analyst: Drive Cash Flow

Hammerjack Pty Ltd; Philippines; On-site; PHP 350,000 - 550,000; Full time

Job summary

Xerox Holdings Corporation is seeking an O2C Cash Collections Specialist to manage receivables and optimize cash flow for global customers. You will engage via email and phone, resolve billing issues, and collaborate with Sales, Finance, and Operations to meet collection targets.

The role emphasizes accuracy, process discipline, and proactive communication in a fast-paced environment. Location opportunities include the Philippines with global support.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field.
• Minimum of 2 years in Accounts Receivable or cash collections.
• Knowledge of Order-to-Cash process and AR lifecycle.
• Experience with ERP systems (SAP or similar).

Responsibilities

• Manage assigned customer accounts and collect receivables via email and phone.
• Prepare statements of account, aging reports, and invoice copies.
• Monitor aging and take actions to reduce delinquency.
• Investigate and resolve billing disputes and unapplied cash.
• Coordinate with cross-functional teams to resolve issues.
• Escalate delays per established processes.
• Document collection activities in ERP systems.
• Support monthly reporting and audits.
• Ensure compliance with SLAs and company policies.
• Provide backup support as needed.

Skills

AR/Collections

Customer service

Analytical skills

Communication skills

Education

Bachelor's degree in Accounting, Finance, Business Administration

Tools

SAP

Microsoft Excel

Job description

Xerox Holdings Corporation is seeking an O2C Cash Collections Specialist to manage receivables and optimize cash flow for global customers. You will engage via email and phone, resolve billing issues, and collaborate with Sales, Finance, and Operations to meet collection targets.

The role emphasizes accuracy, process discipline, and proactive communication in a fast-paced environment. Location opportunities include the Philippines with global support.