Credit Clerk | Onsite | Ortigas | Day Shift | Weekends Off | Day 1 HMO

Emapta; Mandaluyong; On-site; PHP 268,000 - 402,000; Full time

Benefits offered by this job

Day 1 HMO coverage with free dependent

Competitive Salary Package

Day Shift schedule

Fixed weekends off

Prime office location in Mandaluyong

Salary Advance Program

Upskilling through Emapta Academy

Office gym access

Lifestyle perks

Employee referral incentives

Annual leave credits

Mentorship and global exposure

Job summary

Emapta is hiring a Credit Clerk to support accounts receivable and credit administration in Mandaluyong. You will ensure accurate data entry, manage customer records, and assist with credit applications while delivering excellent customer service.

The position offers day shifts, fixed weekends off, and opportunities for career development through Emapta Academy and mentorship from global teams.

Qualifications

• 1-3 years of relevant experience in accounts receivable, financial administration, or customer service
• Certificate III or IV in Business Administration, Accounting, Bookkeeping, Finance, or an equivalent combination of relevant qualifications and demonstrated experience

Responsibilities

• Safety and Compliance: Follow health and safety policies, report hazards and incidents, participate in safety training.
• Accounts Receivable Administration: Maintain customer account records, distribute payments to relevant depot or collector, allocate incoming payments.
• Credit Administration: Assist with processing new customer credit applications, maintain credit files & documentation, update customer account information, support Credit Officer with modifications.
• Customer Service: Respond to internal inquiries regarding risk analysis and account updates, provide timely support.
• Reporting and Documentation: Prepare and distribute bank statements, maintain filing systems and financial records, ensure audit-compliant documentation.
• Financial Compliance: Follow credit policies, maintain confidentiality of customer financial information, support audit activities.
• Continuous Improvement: Identify opportunities to improve administrative processes, support AR and credit workflow improvements

Skills

Accounts receivable

Data entry

Customer service

Microsoft 365

Education

Certificate III or IV in Business Administration, Accounting, Bookkeeping, Finance

Job description

Reliable Credit Support for a Stronger Construction Industry

Financial accuracy can make a meaningful difference to the projects that support growing industries. In this Credit Clerk opportunity, your expertise helps a respected equipment provider maintain cash flow, reliable records, and responsive customer service. Establish a rewarding long‑term global career with Emapta, combining international collaboration, professional development, and a Top 1% experience with day shifts and fixed weekends off.

Snapshot

• Employment Type: Full-time
• Work Setup: Onsite, Mandaluyong
• Shift: Day Shift, Weekends Off

Benefits

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Day Shift schedule
• Fixed weekends off
• Prime office location in Mandaluyong (Easy access to MRT stations, restaurants, and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• 20 annual leave credits, including 5 convertible to cash; accrued leave credits may be used upon hire
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

• 1-3 years of relevant experience in accounts receivable, financial administration, or customer service
• Certificate III or IV in Business Administration, Accounting, Bookkeeping, Finance, or a related discipline, or an equivalent combination of relevant qualifications and demonstrated experience

Capabilities and Knowledge

• Knowledge of accounts receivable and financial administration processes
• Proficiency in accurate data entry and numerical processing
• Strong customer service and communication skills
• Effective time management and record management skills
• Strong attention to detail
• Practical problem-solving skills
• Collaborative approach to teamwork
• Commitment to continuous improvement
• Proficiency in Microsoft 365 applications
• Strong critical thinking skills

Responsibilities

Safety and Compliance

• Contribute to a safe and healthy workplace by complying with company policies, procedures, and relevant workplace health and safety legislation.
• Take reasonable care of your own health and safety and that of others in the workplace.
• Follow safe work procedures, policies, and instructions.
• Use and maintain personal protective equipment (PPE) correctly when required.
• Report hazards, incidents, injuries, and unsafe practices promptly.
• Participate in safety training, toolbox meetings, and safety initiatives.
• Maintain a clean and safe work environment.
• Support continuous improvement in workplace safety and risk management.

Accounts Receivable Administration

• Maintain accurate customer account records.
• Distribute payments to the relevant depot or collector.
• Allocate incoming payments to customer accounts.

Credit Administration

• Assist with processing new customer credit applications.
• Maintain customer credit files and supporting documentation.
• Update customer account information and contact details.
• Support the Credit Officer with account modifications.

Customer Service

• Respond to internal enquiries regarding risk analysis, account updates, and account creation.
• Provide professional and timely customer support.

Reporting and Documentation

• Prepare and distribute bank statements.
• Maintain accurate filing systems and financial records.
• Ensure all documentation complies with company policies and audit requirements.

Financial Compliance

• Follow company credit policies and financial procedures.
• Maintain the confidentiality of customer financial information.
• Support internal and external audit activities.

Continuous Improvement

• Identify opportunities to improve administrative processes.
• Support improvements to accounts receivable and credit administration workflows.

Key Performance Indicators

• Allocate customer payments with at least 99% accuracy.
• Respond to customer enquiries within 1 business day.
• Complete at least 95% of overdue account follow-ups within scheduled timeframes.
• Maintain customer account records with at least 99% accuracy.
• Complete 100% of customer reconciliations by the required deadlines.
• Issue 100% of customer statements and reports on schedule.
• Maintain credit records with 100% compliance with documentation requirements.
• Achieve 100% compliance with financial and credit procedures.
• Complete at least 95% of administrative tasks within agreed timeframes.
• Implement at least 2 administrative improvement initiatives annually.
• Achieve at least 90% positive feedback from internal and external customers.
• Meet company attendance and punctuality standards.

About the Client

Our client has earned the trust of major international companies through more than two decades of growth in equipment supply and services. Supporting construction and other demanding industries, it combines extensive operational reach with proven expertise in complex and remote projects. Partnerships with leading equipment manufacturers strengthen its ability to provide reliable solutions across hire, sales, manufacturing, maintenance, transport, and training. This established track record reflects a commitment to safety, operational excellence, and lasting customer relationships across diverse international markets.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.