Credit Administration Specialist | Hybrid | Ortigas | Night Shift | Weekends Off

Emapta; Mandaluyong; Hybrid; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Day 1 HMO coverage with free dependent

Night differential pay

Hybrid work arrangement

Prime Ortigas office location

Salary Advance Program

Upskilling through Emapta Academy

Office gyms access

Lifestyle perks

Employee referral incentives

Government and company benefits

Annual leave 20 days

Job summary

Emapta invites skilled professionals to strengthen the credit backbone of a global healthcare and rehabilitation business. You will evaluate customer credit, maintain financial documentation, and support sound account decisions in a hybrid setup at Ortigas.

Joining Emapta offers exposure to international credit processes, a dynamic team, and pathways to a long-term global career among our top talent.

Qualifications

• Experience in accounting, AR, credit, or related admin functions preferred.
• Experience processing credit applications and maintaining customer documentation.
• Familiarity with Dun & Bradstreet reports and credit evaluation processes.
• Strong organizational and time management skills; confidentiality essential.

Responsibilities

• Process and review credit applications for completeness and accuracy.
• Obtain and analyze Dun & Bradstreet credit reports to support evaluations.
• Maintain customer credit files and required documentation.
• Support Credit Manager with information for decisions and reviews.
• Handle vendor applications and related documentation.

Skills

Accounting

Accounts receivable

Credit

Collections

Administrative functions

Dun & Bradstreet reports

Organizational skills

Confidentiality

Attention to detail

Education

High school diploma or equivalent

Tools

Dun & Bradstreet

Job description

Strengthen the Credit Behind Global Healthcare and Rehabilitation

Put your credit expertise behind a global healthcare business that keeps people moving. Join Emapta as a Credit Administration Specialist, evaluating customer credit, maintaining financial documentation, and supporting sound account decisions. Strengthen commercial operations across rehabilitation and healthcare markets while building specialized international credit experience and a long-term global career among Emapta's top 1% talent.

Your Credit Career in Global Healthcare

• Employment Type: Full-time
• Shift: Night Shift, Weekends Off
• Work Setup: Hybrid, SM Mega Tower, Ortigas

Exciting Perks Await!

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Hybrid work arrangement
• Prime office location in Ortigas (easy access to MRT stations, restaurants, and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used at your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

Education and Experience

• High school diploma or equivalent
• 1 to 3 years of experience in accounting, accounts receivable, credit, collections, or related administrative functions, preferred
• Experience processing credit applications and managing customer account documentation
• Experience working with Dun & Bradstreet (D&B) reports and credit evaluation processes, preferred
• Excellent organizational and time management skills
• Ability to maintain the confidentiality of financial and customer information
• Strong attention to detail and accuracy

Required Competencies

Executes on Strategic Direction

• Support strategic initiatives with team members, employees, vendors, and customers
• Identify and proactively address opportunities, issues, and obstacles
• Adapt to changing priorities to support organizational success
• Collaborate with others to achieve business objectives

Energizes the Organization

• Support the company's vision, purpose, and values through actions and decisions
• Demonstrate courage to approach work in new ways
• Inspire others by supporting organizational direction and priorities
• Take initiative and act proactively
• Help others navigate change and build confidence in successful outcomes
• Share experience and expertise with others

Drives & Delivers Results

• Commit to action and establish alignment on goals and priorities
• Involve others to support the achievement of team goals
• Collaborate across the organization to optimize resources and share best practices
• Hold self and others accountable for completing tasks across all areas involved
• Contribute to the development of new ideas and approaches
• Model high-quality standards and outcomes
• Meet or exceed performance expectations consistently
• Interpret data, anticipate problems, elevate appropriately, make informed decisions, and take action to mitigate or avoid risks

Builds Organizational Capabilities

• Seek opportunities to improve, learn, and grow
• Support talent recruitment and serve as an organizational ambassador to prospective and new employees
• Establish and sustain trusting relationships through awareness of personal and others' emotions and behaviors within the organizational environment
• Apply self-awareness to manage personal responses and reactions effectively
• Maintain broad awareness of internal and external factors that affect the role

Your Daily Tasks

Credit Applications and Evaluations

• Process and review customer credit applications for completeness and accuracy
• Obtain and analyze Dun & Bradstreet (D&B) credit reports and other credit-related documentation to support credit evaluations
• Maintain customer credit files and retain all required documentation properly
• Support the Credit Manager by gathering information required for credit decisions and account reviews

Vendor Applications and Documentation

• Complete and submit customer vendor applications and related documentation for new and existing customer accounts
• Maintain and manage required forms and documentation for customer vendor applications

Credit Memo Administration

• Issue vendor billing credit memos as requested and ensure proper accounting treatment and documentation
• Create internal credit memos as requested and ensure proper documentation and processing
• Prepare credit memos for approval and ensure accurate account adjustments and supporting documentation

Unclaimed Property and Refunds

• Monitor and manage the Unclaimed Property shared mailbox
• Review and respond to inquiries related to unclaimed property matters
• Process and coordinate refund requests related to open customer credit memos

Key Performance Indicators

• Process credit applications and vendor forms within 24 business hours, using the tracker to monitor status and ensure timely follow-up - 40%
• Create vendor billing credit memos within 48 business hours of receipt of the required information to support accurate and timely account adjustments - 25%
• Create internal credit memos within 48 business hours of receipt of the required details to ensure timely processing and documentation - 25%
• Review the Unclaimed Property shared mailbox and request customer refunds by the end of each week to support timely resolution and follow-up - 10%

About the Client

Our client is a global consumer healthcare leader and North America's largest rehabilitation supplier, with over 70 years of industry expertise. They provide rehabilitation, physical therapy, sports medicine, recovery, and wellness products to healthcare professionals, facilities, veterans, and patients. Their extensive portfolio combines trusted global brands, clinical expertise, and innovative solutions delivered directly to the point of care. Through quality products and healthcare partnerships, they help people restore mobility, regain independence, improve performance, and live healthier lives.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.