Credit and Collection Assistant

Robinsons Land Corporation; Murcia; On-site; PHP 201,000 - 268,000; Full time

Job summary

Robinsons Land Corporation is seeking a Payments & Collections Associate to assist customers with payment-related concerns and follow up on accounts. The role reports to Accounts Managers and requires on-site presence in Bacolod.

The ideal candidate has a finance-related degree, strong communication, and customer service skills, with attention to detail and negotiation abilities. Fresh grads are welcome to apply.

Qualifications

• Has a bachelor's degree in any finance-related course.
• Fresh grads are encouraged to apply!
• With knowledge in Pag-IBIG transactions or Real Estate experience is a definite advantage.
• Willing to work on-site in Bacolod.
• With excellent communication and customer service skills.
• Organized and has keen attention to detail.
• Has confidence and negotiation skills.

Responsibilities

• Assist customers with after sales concerns related to payment or collections.
• Handles after-sales concerns/issues/inquiries of clients/homeowners to provide assistance and solutions (i.e. payment-related concerns, follow-ups, and requests).
• Reports to the accounts managers on the progress of clients' payment process for the unit.
• Responsible for monitoring past due accounts and sending of payment reminders and other collection notices.
• Reviews financial reports and monitor accounts to ensure payment issuance through coordinating with the relevant department/s.

Skills

Communication skills

Customer service

Attention to detail

Negotiation skills

Organization

Pag-IBIG transactions

Real estate knowledge

Education

Bachelor's degree in finance-related courses

Job description

Duties and Responsibilities:

• Tasked to assist customers with after sales concerns related to payment or collections.

• Handles after-sales concerns/issues/inquiries of clients/homeowners to provide assistance and solutions (i.e. payment-related concerns, follow-ups, and requests).

• Reports to the accounts managers on the progress of clients' payment process for the unit.

• Responsible for monitoring past due accounts and sending of payment reminders and other collection notices.

• Reviews financial reports and monitor accounts to ensure payment issuance through coordinating with the relevant department/s.

Qualifications:

• Has a bachelor's degree in any finance-related course.

• Fresh grads are encouraged to apply!

• With knowledge in Pag-IBIG transactionsor Real Estate experience is a definite advantage.

• Willing to work on-site in Bacolod.

• With excellent communication and customer service skills.

• Organized and has keen attention to detail.

• Has confidence and negotiation skills.