Credentialing Specialist

PSG Global Solutions Inc.; Metro Manila; Hybrid; PHP 260,000 - 420,000; Full time

Benefits offered by this job

HMO coverage

Hybrid Work Setup

Job summary

PSG Global Solutions Inc. in the Philippines is seeking a Credentialing Specialist to ensure credential accuracy and regulatory compliance across healthcare operations. You’ll oversee credential documents, monitor renewals, and coordinate with candidates, employees, and stakeholders.

The role emphasizes detail orientation, strong English communication, and the ability to manage high volumes of administrative tasks while maintaining data integrity in a hybrid work environment.

Qualifications

• Minimum 1 year of credentialing or related admin within a Healthcare BPO environment.
• Strong written and verbal English communication skills.
• Excellent attention to detail and organizational skills.
• Experience handling confidential documents and maintaining accurate records.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a high-volume environment.

Responsibilities

• Collect, review, validate, and track required credentialing documents.
• Monitor expiring credentials and coordinate timely renewals.
• Maintain accurate records in internal systems and tracking reports.
• Follow up with candidates, employees, and stakeholders regarding outstanding requirements.
• Verify documentation for completeness, accuracy, and compliance with internal standards.
• Coordinate with internal teams to resolve documentation discrepancies.
• Process high volumes of administrative tasks while meeting turnaround requirements.

Skills

Credentialing experience

Attention to detail

Written and verbal English

Organizational skills

Microsoft Excel

Multitasking

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Employment Type: Full-Time

Work Setup: Hybrid – 3x a week (Ayala Avenue, Makati; SM North EDSA; EXXA Tower, Bridgetowne; Alabang)

Job Summary

We are seeking a detail-oriented and organized Credentialing Specialist to ensure credential accuracy, regulatory compliance, and efficient processing. In this role, you’ll oversee credential documentation, oversee renewal schedules, and liaise with relevant stakeholders to secure complete and up-to-date records.

Key Responsibilities

• Collect, review, validate, and track required credentialing documents.
• Monitor expiring credentials and coordinate timely renewals.
• Maintain accurate records in internal systems and tracking reports.
• Follow up with candidates, employees, and stakeholders regarding outstanding requirements.
• Verify documentation for completeness, accuracy, and compliance with internal standards.
• Coordinate with internal teams to resolve documentation discrepancies.
• Process high volumes of administrative tasks while meeting turnaround requirements.

Qualifications and Experience

• At least 1 year of experience in credentialing, document processing, records management, or administrative support within a Healthcare BPO environment.
• Strong written and verbal English communication skills.
• Excellent attention to detail and organizational skills.
• Experience handling confidential documents and maintaining accurate records.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a high-volume environment.
• Strong follow-up skills and the ability to coordinate effectively with internal and external stakeholders.

What We Offer

• Competitive salary package + Performance incentives
• HMO coverage
• Enjoy Hybrid Work Set-Up

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