Creative Services Associate

Bon Secours; Philippines; Hybrid; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Comprehensive health coverage

Work From Home allowance

Paid vacation and sick leave

Flexible working model

Learning and development programs

Job summary

Bon Secours Mercy Health is seeking a Creative Services Associate to advance our mission by producing marketing and communications content for patients, families, and stakeholders. You will craft materials for traditional and digital channels under supervision, ensuring quality and alignment with brand standards.

This role emphasizes collaboration with designers, marketers, and external partners to support ministry objectives from the Philippines.

Qualifications

• Bachelor-level education in marketing/communications/business or related field
• 2 years of experience in Creative Services, Marketing or Communications
• Health sector experience preferred
• Strong written and verbal communication skills for US audiences

Responsibilities

• Draft content assets for traditional and digital channels (web, social, email)
• Create interactive resources and digital elements to boost engagement
• Write content for internal and external channels aligned with brand guidelines
• Ensure communications meet established brand standards
• Develop content marketing materials to generate leads and awareness
• Use graphics and new media to enhance storytelling
• Collaborate with cross-functional teams to gather insights for diverse stakeholders
• Stay updated on industry trends to apply best practices

Skills

Clear writing

Stakeholder needs

Cross-functional collaboration

Content ideation

Social media best practices

Graphic content creation

American market awareness

Deadline management

Microsoft Office

TradeDesk / Ads platforms

Canva / Adobe tools

Team collaboration

Content localization

Education

Bachelor's degree in Marketing

Bachelor's degree in Communications

Bachelor's degree in Business Administration

Related field

Tools

TradeDesk

Facebook

Google

Adobe

Airtable

Mapline

QR Code Generator

Moz

Workfront

Canva

Dropbox

Teads

Search Console

Tableau

Job description

Thank you for considering a career at Bon Secours Mercy Health!

Scheduled Weekly Hours: 40

Work Shift: 8pm to 5am (Philippines)

Job Summary:

The Creative ServicesAssociateat Bon Secours Mercy Health will be instrumental in furthering our mission to promote the compassionate ministry of Jesus. This position is essential for conveying our values and ensuring an outstanding experience for patients and their families. Under supervision, the Creative ServicesAssociatewill create marketing and communications content designed to assist patients, prospective patients, key stakeholders, and caregivers in navigating the complexities of the healthcare system.

Essential Functions:

• Draftcontent assets for both traditional and digital marketing channels, including websites, social media, videos, and email campaigns.

• Assist in creating interactive resources and digital elements that enhance user engagement across web and social platforms.

• Draftcontent for various internal and external channels (print, web, social) in alignment with key messaging and brand guidelines.

• Ensure that all communications and narratives adhere to established visual and written standards as outlined in brand and style guidelines.

• Create impactful content marketing materials designed to generate leads, raise awareness, and support ministry objectives.

• Employ production techniques, including graphics and new media formats, to enhance storytelling and boost audience engagement.

• Collaborate with cross-functional teams to gather insights and feedback, ensuring content meets the needs of diverse stakeholders.

• Stay updated on industry trends and emerging technologies to incorporate best practices into content creation and distribution.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform otherjob-relatedduties as required by their supervisor, subject to reasonable accommodation.

Education:

• Bachelor's Degree in one of the following areas:Marketing, Communications, Business Administration, or a related field(required)

Experience:

• 2years of experiencein Creative Services, Marketing or Communications (required)
• Experience in the Health Sector(preferred)

Skills & Abilities:

• Effectively conveys ideas in a clear and persuasive manner, both in writing and verbally, tailored for diverse audiences in the United States while working from the Philippines.

• Demonstrates a strong understanding of stakeholder needs and adapts messaging to resonate with both local and international partners.

• Collaborates efficiently with cross-functional teams, designers, and external partners to deliver cohesive and impactful creative solutions for products aimed at the American market.

• Generates innovative and engaging content ideas that align with emerging trends relevant to the United States, while considering local cultural nuances.

• Adapts strategies and content approaches to meet the evolving priorities and platforms specific to theAmericanmarket.

• Ensures accuracy and consistency across all content and communication channels, maintaining high-quality standards that reflect the brand's values.

• Effectively prioritizes tasks and meets deadlines in a dynamic, fast-paced environment typical of a GBS center, while managing multiple projects.

• Takes ownership of deliverables, ensuring that all outputs meet quality standards and align with organizational goals for theAmericanmarket.

• Hasexperience usingMicrosoft Office Suite (Word, Excel, PowerPoint, Teams)

• Has experienceusingTradeDesk, Facebook, Google, Adobe,Airtable,Mapline, QR Code Generator, Moz, Workfront, Canva,DropBox,Teads, Search console, Tableau

• Experienced in crafting compelling content for various formats, including print, web, and social media, specifically tailoredtotheAmericanaudience.

• Possesses a strong understanding of platform-specific best practices for social media channels such as Facebook, Instagram, and LinkedIn.

• Skilled in creating graphics and interactive content thatenhancesuser engagement and supportsmarketing initiatives.

• Familiar with the cultural and market dynamics of the United Statesto ensure content is relevant and resonates with the target audience.

As a Bon Secours Mercy Health associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Comprehensive HMO medical coverage, retirement plan and group life and accident insurance

• One-time Work From Home allowance, connectivity allowance, wellness allowance and role‑specific allowances

• Paid vacation and sick leave

• Government‑mandated benefits: SSS, PhilHealth and Pag-IBIG contributions

• Flexible working model with hybrid, onsite or virtual arrangements (based on role and business need)

• Mission‑driven culture events, community outreach and service opportunities

• Learning and development programs, mentorship and clear career growth pathways

• Modern, collaborative office spaces and regular engagement and culture‑building activities

Benefits may vary based on employment terms and role.

Department: Brand Strategy - BSMH Global Business Systems

It is our policy to comply with all applicable Philippine labor laws and regulations and to uphold equal employment opportunity in all aspects of recruitment and employment.

All applicants will be considered for employment based on merit, qualifications, and business requirements, without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity or expression, civil status, age, disability, genetic information, nationality, or any other status protected under Philippine law.

We are committed to providing an inclusive workplace free from unlawful discrimination and harassment.

If you are a person with a disability and require reasonable accommodation as part of the application or selection process, please contact the Talent Acquisition Team at ••••@bsmhealth.org. We will work with you to provide appropriate assistance in accordance with applicable laws and company policy.