Corporate Travel Consultant (SABRE)

CASTO TRAVEL PHILIPPINES, INC.; Cebu City; Hybrid; PHP 360,000 - 540,000; Full time

Benefits offered by this job

Hybrid work setup

Competitive salary and benefits

Paid training and career development

Job summary

Casto Travel Philippines, Inc. is seeking a Corporate Travel Consultant to support business travelers with seamless, cost-efficient travel solutions. You will manage air, hotel, car bookings and ensure compliance with travel policies.

The role requires 3+ years in corporate travel, familiarity with GDS systems, and strong client communication. Hybrid or onsite work options available, with paid training and growth opportunities.

Qualifications

• 3+ years in Corporate Travel or Travel Account management (TMC/BPO).
• Sabre GDS experience preferred; Galileo/Amadeus experience is a plus.
• Experience booking air, hotel, car, and international travel; knowledge of ticketing and reissues.

Responsibilities

• Book domestic and international air, hotel, car, and ground transport.
• Provide cost-effective routing and travel options.
• Process ticket issuance, exchanges, refunds, and cancellations.
• Advise clients on travel documentation and destination requirements.
• Manage reservations from inquiry to completion with high accuracy.
• Inform clients of itinerary changes and travel updates.
• Deliver outstanding customer service via phone, email, and chat.
• Stay updated on airline policies and travel industry updates.
• Meet service levels while complying with company and client standards.

Skills

Corporate travel experience

GDS experience

Air/hotel/car bookings

Ticket issuance knowledge

Customer service

Multitasking

MS Office/Outlook

Salesforce

Flexible schedule

Tools

Sabre GDS

MS Office / Outlook

Salesforce

Job description

Ready to Build Exceptional Travel Experiences?

Join Casto as a Corporate Travel Consultant and help business travelers navigate the world with seamless, cost-effective travel solutions. If you're passionate about travel, customer service, and delivering excellence, we want you on our team!

We're Looking for Someone With:

• 3+ year of Corporate Travel or Travel Account experience (TMC or BPO)
• Sabre GDS experience preferred (Galileo, Amadeus, or other GDS experience is an advantage)
• Experience booking air, hotel, car, and international travel
• Knowledge of ticket issuance, exchanges, refunds, cancellations, and reissues
• Strong customer service, communication, and problem-solving skills
• Ability to multitask in a fast-paced environment while maintaining accuracy
• Proficiency in Microsoft Office and Outlook; Salesforce experience is a plus
• Flexible to work on a shifting schedule

Your Role Includes:

• Booking domestic and international air, hotel, car, and ground transportation
• Providing the best routing and most cost-effective travel options
• Processing ticket issuance, exchanges, refunds, reissues, and cancellations
• Advising clients on travel documentation and destination requirements
• Managing reservations from inquiry through completion with exceptional accuracy
• Keeping clients informed of itinerary changes and travel updates
• Delivering outstanding customer service via phone, email, and chat
• Staying current with airline policies, travel industry trends, and vendor updates
• Meeting service levels while ensuring compliance with company and client standards

Why Join Casto?

• Hybrid or Full Onsite work setup
• Competitive salary and benefits
• Paid training and career development opportunities
• Join a collaborative team supporting global corporate travelers